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Lobby ambassador
Job Location:
Job Location:
Baku - Azerbaijan
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
25 July 2026 (30+ days ago)
Posted:
Application Deadline:
22 October 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
- Welcome guests with warmth and professionalism upon arrival and departure.
- Act as a key point of contact in the lobby assisting guests with inquiries directions hotel information and local recommendations.
- Anticipate guest needs and provide personalized service to create memorable experiences.
- Escort VIPs long-stay guests and special occasion guests when required.
- Maintain a visible presence in the lobby and public areas to proactively engage with guests.
- Assist guests with transportation arrangements restaurant reservations and other requests.
- Support service recovery efforts by promptly addressing guest concerns and ensuring timely resolution.
- Promote hotel facilities services dining outlets wellness offerings and special events.
Qualifications :
- Diploma and Degree from preferably hospitality or related field.
- Minimum 1 year relevant experience.
- Excellent communication skills in English and ability to communicate in a second language - Russian is mandatory.
- Possesses strong interpersonal skills.
Remote Work :
No
Employment Type :
Full-time
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
