Lead Server
Baku - Azerbaijan
Job Summary
- Provide outstanding customer service to guests.
- Lead and support servers during assigned shifts.
- Train and mentor new servers on service standards and procedures.
- Ensure accurate order taking food delivery and payment processing.
- Handle guest complaints professionally and resolve issues promptly.
- Coordinate table assignments and maintain smooth dining room operations.
- Communicate effectively with kitchen and bar staff.
- Monitor cleanliness and organization of the dining area.
- Assist with opening and closing duties.
- Ensure compliance with food safety sanitation and company policies.
- Support managers with daily operational tasks as needed.
- To be aware of and comply with LGA HACCP (Hazard Analysis and Critical Control Points) standards
- To know the guests by name to treat each guest in a special way and to make him feel that he is an individual person
Qualifications :
- Secondary or Higher education
- Minimum experience in relevant position is desirable
- Frequent walking standing and sitting during the shift
- Fluent Azerbaijani language
- Russian and English are desirable
- Being extremely responsible.
- To have the ability to perform multiple tasks within a changing environment while remaining calm and restrained in collective internal relations
- Maintaining patience and restraint during work hours
Remote Work :
No
Employment Type :
Full-time
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more