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It Customer Support First Level (mwd)

Umdasch Group

profile Linz - Austria

Mail- und Telefonannahme: Erste Kontaktstelle für Kundenanfragen und -probleme über unser OTRS TicketsystemAnnahme und Qualifizierung von Tickets: Erfassen und Bewerten von Kundenanfragen um den besten Supportansatz zu bestimmen.Vorqualifizierung von Störungen: Erste Analyse und Lösung von einfachen...

30+ days ago
Full Time
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