Staff Residential Property (SRP) Assistant (mfd)

About the Role

As our SRP Assistant youll be the go-to person for delivering top-notch residential property services. Youll own the complete property cyclefrom finding the perfect rental to coordinating smooth move-ins and move-outs. Think of yourself as the connector between client staff landlords and our FM team making sure everything runs like clockwork.

Youll juggle planning coordinating and executing property works while managing all staff relocations. Working with JLL teams and subcontractors youll ensure every property meets high standards and all the necessary requirements. This role is perfect for someone who thrives on variety loves problem-solving and genuinely enjoys making peoples lives easier.

What Youll Do

Property & Move Management

• Get properties move-in ready and meet those all-important deadlines
• Master the detailsleases invoices H&S documents you name it
• Keep finance lease admin and tech teams in the loop so systems stay updated and payments flow smoothly
• Create thorough inventories with photos and documentation
• Orchestrate seamless move-ins and move-outs with minimal stress for everyone involved

Relationships & Communication

• Be the friendly face and main contact for residents in your properties
• Build great relationships with landlords agencies and occupants
• Handle day-to-day liaison and know when to escalate to your manager
• Keep everyone informed happy and supported throughout their journey

Coordination & Quality Control

• Schedule and oversee subcontractor work and internal team activities
• Plan appointments that work for everyone
• Monitor works to hit KPIs and SLAs consistently
• Handle claims and insurance matters efficiently
• Balance health and safety requirements with getting things done right

Safety & Compliance

• Champion safe working practices across all activities
• Stay on top of processes procedures and documentation
• Help create a culture where safety and continuous improvement go hand in hand
• Keep reporting accurate and timely

Collaboration & Engagement

• Partner closely with your SRP Manager Facilities Manager and client teams
• Join forums and meetings to stay connected on estates and facilities topics
• Bring fresh ideas and contribute to making things better

Wed Love to Hear From You If...

• You have a degree or equivalent hands-on experience in property management
• Youve worked in commercial or residential property and know your way around
• Youve coordinated maintenance work and managed vendor relationships successfully
• Youre an excellent communicator who can talk to anyonefrom senior execs to suppliers
• Youre comfortable with Microsoft Office and pick up new systems quickly
• You can juggle multiple priorities without breaking a sweat
• You make smart decisions and solve problems creatively
• Youre super organised and keep meticulous records

You Are

• Reliable and trustworthypeople can count on you
• Discreet and able to handle confidential information professionally
• A self-starter who doesnt need constant direction
• Detail-oriented but also able to see the big picture
• Passionate about delivering exceptional service
• Someone who builds relationships easily and enjoys working with diverse people
• Proactive about planning ahead and setting others up for success

If this job description resonates with you we encourage you to apply even if you dont meet all the requirements.

Were interested in getting to know you and what you bring to the table!

Help shape JLL

We look forward to receiving your application stating your earliest possible starting date and your salary expectations.

Please understand that paper applications cannot be accepted and due to reasons of data protection will be destroyed.

Jones Lang LaSalle SE

Your contact:

Stefanie Korte