Sr. Project Manager, Professional Services
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Job Summary
TheSr. Project Manager Professional Services will manage multiple large and complex billable projects to time budget quality and contracted deliverables. The PM is a hands-on individual with a combination of business and technical leadership skills. The PM will be responsible for reviewing existing and gathering new customer requirements and translating thoseinto technical solutionsto solve business issues. The PM will make a determination of the number and type of team members needed to successfully drive project deliverables. The PM will support the complete PS project life-cycle from inception through customer acceptance. This will include support and/or coordination of technical components of the scope e.g. detailed architectural blueprints migration plan and configuration technical transfer of knowledge etc.
***This person must be located within a commutable distance of a NetApp office. Only those currently near San Jose CA;RTP NC; Boulder CO;Wichita KS; NYC NC; or Waltham MA will be considered.***
- Lead end-to-end project delivery for complex customer engagements including project definition planning estimating scheduling execution implementation and successful delivery within scope budget quality and timeline commitments.
- Manage project financials and governance including budget tracking change requests revenue reporting invoicing billing resource utilization project setup time-entry compliance and adherence to Statements of Work (SOWs).
- Drive customer success and stakeholder engagement by partnering with Services Sales positioning technical and business solutions scoping new opportunities conducting project reviews and providing executive-level communications status reporting dashboards and presentations.
- Lead cross-functional teams and resource management identifying and coordinating internal partner and customer resources while providing guidance mentorship and oversight to project team members and junior project managers.
- Oversee solution architecture and delivery by leading the design architecture implementation and delivery of large-scale storage and infrastructure solutions while applying project and program management best practices.
- Manage project risks dependencies and operational challenges by proactively identifying risks implementing mitigation plans navigating resource constraints and aligning with customer operational and change management processes.
- Drive continuous improvement and PMO excellence through adherence to PMO standards development of professional services best practices participation in GPMO initiatives and contribution to new service offerings and business improvement programs.
- Collaborate across NetApp organizations to optimize service delivery maximize customer backlog utilization align project objectives with business goals and ensure successful execution of strategic professional services initiatives.
- PMP preferred
- Expert spreadsheet capabilities and other project management applications as required for reporting project tracking project checklists and project scheduling
- Technical expertise in systems storage and data management
- Ability to work collaboratively with and to lead and motivate other employees in a team environment to meet aggressive goals and pre-defined timelines
- Demonstrated ability to manage relationships in large teams of experts
- Strong verbal and written communication skills are essential
- Some Night and Weekend work required
- Typically requires a minimum of 12 years of related experience with a Bachelors degree; or 10years and a Masters degree; or equivalent work experience.
- Specific training associated with Project Management is a plus. Typical courses include PMI-sponsored (or equivalent) seminars webinars formal courses etc.
Compensation:
The target salary range for this position is 147900 - 220000 USD. The salary offered will be determined by the candidates location qualifications experience and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards reflecting a variety of factors and include a comprehensive benefits package. This may cover Health Insurance Life Insurance Retirement or Pension Plans Paid Time Off various Leave options Performance-Based Incentives employee stock purchase plan and/or restricted stocks (RSUs) with all offerings subject to regional variations and governed by local laws regulations and company policies. Benefits may vary by country and region and further details will be provided as part of the recruitment process.
Required Experience:
Senior IC
About Company
At NetApp, our top priority is the health and safety of our event attendees and employees, including every community around the world being impacted by COVID-19. As a result, we have decided to reimagine our annual NetApp INSIGHT Paris and Berlin events to be fully digital. We’re als ... View more
