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Join our teams of enthusiasts Customer Engagement and Value Manager (mfd)

CANAL+


Job Location:

Vienna - Austria

Monthly Salary: Not provided by the employer
Posted: 21 July 2026 (30+ days ago)
Application Deadline: 18 October 2026
Vacancies: 1 Vacancy
The job posting is outdated and position may be filled

Job Summary

Vienna Full time CANAL Austria

CANAL is a leading global media and entertainment company operating in more than 70 countries and serving over 40 million subscribers worldwide. The company offers premium content including movies live sports TV series and streaming services. With around 15000 employees CANAL is active across the entire media value chain from content production and distribution to broadcasting and telecommunications services.

You create B2C communication that drives activation engagement and long term customer value. As Customer Engagement and Value Manager you will own the customer journey across email push in app WhatsApp SMS social media and direct mailings while building intelligent AI powered communication with real business impact.
What You Will Drive

You increase:

  • app downloads registrations and entertained app users
  • cross promotion upselling and customer value
  • customer satisfaction and reactivation

You develop:

  • strong welcome and onboarding journeys
  • creative prospect and customer communication
  • intelligent and personalized customer journeys
  • efficient direct marketing communication across all relevant channels

How Success Is Measured

  • Active App Users and Entertained App Users
  • App downloads and registrations
  • Open rates click rates and conversion performance
  • Customer satisfaction and platform usage
What Matters
  • You bring experience in CRM customer engagement lifecycle or direct marketing and have a strong instinct for communication storytelling and activation.
  • You combine creativity with analytical thinking work hands on and bring strong project management skills. You have an interest in sports series streaming and entertainment.
  • You know how to create presentations people remember.
    Clear storytelling strong visuals creative excellence and management level quality.
  • And importantly: you write communicate and present fluently in English. International collaboration across the CANAL Group is a key part of this role.
Why CANAL

Because we are redefining European premium entertainment with top tier sports outstanding stories and bold ambitions.

And because this is a role you can actively shape while creating real impact.

  • A challenging and diverse role with exciting opportunities in an international environment
  • A modern office in Vienna with excellent public transport connections
  • The opportunity to work within a young dynamic and highly motivated team
  • Continuous learning and development opportunities including regular training and internal events
  • Flexible working arrangements with home office options
  • Fitness allowance and meal subsidy

If you are looking for a role where your ideas matter your development is supported and your work makes a difference wed love to hear from you.


Required Experience:

Manager


About Company

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Regarder les meilleurs programmes, films, séries, sports en streaming direct ou en replay. Le programme TV de toutes les chaines est gratuit et sans pub.

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