International Consultant GIS Application DeveloperArcGIS Online and Experience Builder

Background:

The Organization for Security and Co-operation in Europe (OSCE) adopts a comprehensive approach to security that encompasses politico-military economic and environmental and human aspects. It therefore addresses a wide range of security-related concerns including arms control confidence- and security-building measures human rights combating human trafficking national minorities democratization policing strategies counter-terrorism and economic and environmental activities. All 57 participating States enjoy equal status and decisions are taken by consensus on a politically but not legally binding basis.

The OSCE Secretariat in Vienna assists the Chairpersonship in its activities and provides operational and administrative support to the field operations and as appropriate to other institutions.

The Conflict Prevention Centre (CPC) supports and co-ordinates the OSCEs activities in the field providing analysis and policy advice to the Secretary General and the Chairpersonship leading work on all aspects of the conflict cycle and supporting the various formats dealing with protracted conflicts. The CPC also serves as the focal point in the Secretariat for co-ordinating and developing the OSCEs role in the politico-military dimension.

Within the CPC the FSC and Operations Support Service covers a broad variety of tasks including operational planning for the set-up reorganization and closure of field operations; analysis related to early warning early action conflict prevention crisis management conflict resolution post-conflict rehabilitation and peacebuilding; identification of lessons and best practices; mediation support; operational liaison with other international organizations; and maintaining a 24/7 Situation/Communications Room.

The Operations Support Unit in CPC provides strategic and operational advice and analysis related to the conflict cycle as well as planning and support on operational issues with a special focus on field operations and field-based crisis response efforts. It identifies lessons and best practices to strengthen and innovate operational capacities and to preserve institutional memory in this area.

For more detailed information on the structure and work of the Secretariat please see: of Assignment:

The OSCE is seeking a specialized ArcGIS Online application development developer with particular emphasis on ArcGIS Experience Builder and Experience Builder Developer Edition.

The assignment is located in the Operations Support Unit and supports the OSCE Geographic Information System Pilot Project (OGIS PP). In line with its mandate the CPC implements the OGIS project with a view to designing developing testing and supporting geographic information system technology capabilities for OSCE executive structures in particular those in the field or field-oriented. The project is implemented in close collaboration with the Department of Management and Finance / Information and Communication Technology Services (DMF/ICTS).

The 2024-2026 OGIS project is currently focused on the implementation of tailored GIS applications for pilot users and is expected to be concluded by 31 December 2026. The selected candidate will ensure business continuity in the crucial final phase of the project and sustain effective delivery of high-quality web GIS products in line with the task and responsibilities outlined below.

Duration of Assignment:

The initial duration of the assignment is until 31 December 2026. Further extensions will be subject to financial and operational requirements.

Tasks and Responsibilities:

Under the overall supervision of the Senior Geographic Information Officer the consultant will be tasked with the following duties:

1. Designing configuring developing and deploying tailored GIS applications reports interactive content and tools that meet business requirements with particular emphasis on ArcGIS Online and ArcGIS Experience Builder. This will include a strong focus on but not limited to improving and upgrading the OSCE Presence Dashboard (OPD) from its current 1.0 version launched in July 2026 to a 1.5 version by the end of 2026 in line with applicable project documentation;

2. Developing custom ArcGIS Experience Builder applications using Experience Builder Developer Edition including custom widgets themes layouts or components where required;

3. Using relevant web development technologies including JavaScript/TypeScript React HTML CSS and the ArcGIS Maps SDK for JavaScript to customize and extend ArcGIS Online applications;

4. Engaging with OGIS pilot users and project stakeholders to gather and analyse functional and non-functional requirements and documenting them as functional and technical specifications;

5. Analysing users needs and processes assessing problem situations or opportunities and designing practical technical solutions that are usable by non-technical users;

6. Configuring and managing ArcGIS Online content including web maps hosted feature layers feature services groups sharing settings forms dashboards applications and application dependencies;

7. Creating visually effective intuitive and user-friendly GIS applications applying sound user interface user experience cartographic design and data visualization principles;

8. Supporting the integration of data from forms tabular datasets geospatial datasets semi-structured and API-based sources into ArcGIS Online applications in line with OSCE information security and access control requirements;

9. Troubleshooting debugging and resolving technical issues related to GIS applications Experience Builder applications custom widgets web maps hosted layers data loading performance and user access;

10. Carrying out quality assurance and quality control activities including functional testing document review security-related checks and support to user acceptance testing;

11. Contributing to the definition and documentation of GIS development lifecycle standards application configuration records maintenance notes and technical handover packages;

12. Contributing to knowledge transfer user guidance and where required the development and delivery of short training materials for ICT administrators OGIS staff and end users;

13. Contributing to identifying lessons learned best practices and areas for improvement from a user perspective that may be feeding into a potential proposal for an OGIS project starting in 2027.

Deliverables:

The exact deliverables and deadlines will be confirmed at contract start and adjusted to the agreed OGIS development sprint plan. Indicative deliverables include:

1. Application development workplan

2. ArcGIS Online / Experience Builder prototypes

3. Production-ready AGOL applications

4. Custom Experience Builder components

5. UI/UX and visual refinement

6. Testing and UAT support

7. Documentation and handover package

Necessary Qualifications:

• A first-level university degree in Computer Science Cartography Geography Geographic Information Systems (GIS) or related fields;

• Recognized GIS certifications such as GIS Professional (GISP) and/or Esri Technical Certifications are desirable;

• Certification in project management (PRINCE2 Foundation or equivalent) is desirable;

• Certification in ITIL (Foundation level or higher) is desirable;

• A minimum of six years of progressively responsible professional-level experience in implementing GIS solutions and using GIS technologies to solve complex geospatial problems;

• Experience in designing developing testing and supporting enterprise GIS products based on Esri software including ArcGIS and ArcGIS Online;

• Experience in ArcGIS Online administration and customisation;

• Experience of business analysis gathering and analysing users GIS functional requirements and translating them into technical specifications;

• Experience of working in a project-based environment;

• Experience of using GIS to collect integrate and analyse multiple data types;

• Knowledge of spatial database systems and web mapping applications;

• Knowledge of current trends and practices in geospatial analysis tools and methods;

• Understanding of information security principles and their application to handling sensitive geospatial information;

• Professional fluency in English with excellent communication (both oral and written) skills;

• Demonstrated gender awareness and sensitivity and an ability to integrate a gender perspective into tasks and activities;

• Ability and willingness to work as a member of team with people of different cultural and religious backgrounds different gender and diverse political views while maintaining impartiality and objectivity;

• ESRI-compatible script production and querying through ArcPy (Python) Arcade and/or SQL functions is desirable;

• Understanding of geospatial standards and protocols (OGC GeoJSON WMS WFS) is an asset;

• Proficiency in Microsoft Office products.

Remuneration Package:

Remuneration will be based on the selected consultants/experts qualifications experience the tasks and deliverables for this position and in accordance with the OSCE established rates.

If you wish to apply for this position please use the OSCEs online application link found under OSCE retains the discretion to re-advertise/re-post the vacancy to cancel the recruitment or to offer an appointment with a modified job description or for a different duration.

Only those candidates who are selected to participate in the subsequent stages of recruitment will be contacted.

The OSCE is committed to diversity and inclusion within its workforce and encourages qualified female and male candidates from all religious ethnic and social backgrounds to apply to become a part of the Organization.

Candidates should be aware that OSCE officials shall conduct themselves at all times in a manner befitting the status of an international civil servant. This includes avoiding any action which may adversely reflect on the integrity independence and impartiality of their position and function as officials of the OSCE. The OSCE is committed to applying the highest ethical standards in carrying out its mandate. For more information on the values set out in OSCE Competency Model please see be aware that the OSCE does not request payment at any stage of the application and review process.