German Customer Support Specialist

German-Speaking Customer Support Specialist Relocation Opportunity Porto

An internationally recognized customer experience company is currently looking to strengthen its multilingual team in Porto Portugal.

This opportunity is ideal for German speakers who would like to start or continue their career in an international environment while living in one of Europes most beautiful coastal cities.

As a Customer Support Specialist you will act as the main point of contact for German-speaking customers ensuring a smooth and high-quality customer experience.

Your main responsibilities will include:

Handling customer inquiries through phone email and chat
Providing accurate information and solutions to customer requests
Troubleshooting issues and guiding customers through solutions
Maintaining detailed records of customer interactions
Ensuring high levels of customer satisfaction

Fluent German (C2 level)
English B2 level or higher
EU citizenship or Portuguese work authorization
Excellent communication and interpersonal skills
Customer service mindset
Willingness to relocate to Porto in the near future

Paid onboarding and professional training
Accommodation and relocation support
Performance bonuses
Meal allowance
International working environment
Opportunities for long-term career growth

Porto offers the perfect balance between professional opportunities and quality of life.

From stunning ocean views and historic streets to amazing food wine culture and a welcoming international community Porto has become one of Europes top destinations for professionals looking to combine career and lifestyle.