Forward Deployed Engineer (mfx)
Job Summary
As a Forward Deployed Engineer at VI you sit at the intersection of client product and engineering. Youre not building in isolation from a backlog handed down by someone else you go into deep sustained virtual immersion with the client understand their real operational problems and ship working software that solves them fast. You prototype integrate and iterate directly with the people who will use what you build then help harden it into something production-ready with our delivery teams.
You also bring a well-founded understanding of agentic engineering not just using AI coding assistants but genuinely understanding how agents plan use tools and fail and applying that thinking to how you build integrate and automate in the field.
This role suits someone whos equally comfortable in a client workshop a codebase and a data pipeline and who gets energy from ambiguity rather than needing it resolved before starting.
- Embed with client teams to observe workflows diagnose bottlenecks and identify where custom software can create outsized impact.
- Rapidly prototype and deploy solutions internal tools integrations automations data pipelines directly in the clients environment.
- Translate messy real-world requirements into working code without waiting for a fully specified brief.
- Own the full loop: build deploy get feedback from actual users within days iterate.
- Use agentic engineering practices not just AI-assisted coding but designing workflows automations and integrations that leverage agents as a core part of the solution where it genuinely helps the client.
- Work closely with VIs UX consulting and cloud-native engineering teams to transition prototypes into scalable supportable production systems.
- Navigate client infrastructure security constraints and existing systems (cloud platforms APIs legacy tools) pragmatically.
- Act as a trusted technical voice in client conversations you can whiteboard an architecture and defend it in the same meeting.
- Travel to client sites as needed (frequency depends on engagement).
What we expect:
- Strong full-stack or cloud-native engineering experience with a track record of shipping real software not just prototypes that die in a demo.
- Comfort working directly with non-technical stakeholders and translating their problems into technical solutions on the fly.
- Solid grounding in at least one modern backend stack and one frontend stack plus working knowledge of cloud platforms (AWS Azure or GCP).
- Experience with APIs data integration and automation you can connect systems that were never designed to talk to each other.
- Real well-founded knowledge of agentic engineering you understand the underlying concepts (agent planning tool use context management orchestration evaluation) not just the tool names and youve applied that thinking to real work not side projects.
- A bias toward action: youd rather build a rough version and test it with real users than perfect a spec.
- Strong communication skills you can explain a technical trade-off to a client stakeholder without jargon.
- Comfort with ambiguity and shifting priorities; forward deployed work is inherently unstructured.
- Willingness to travel to client sites.
- Experience in an agency consultancy or client-facing technical role (nice to have).
- Familiarity with UX research or design collaboration workflows (nice to have).
- Exposure to enterprise integration patterns or legacy system modernization (nice to have).
- Hands-on experience building or deploying agentic systems for a client not just personal productivity use (nice to have).
- A relevant degree in computer science engineering or a related field but we care more about what youve built (nice to have).
Contact
Jessica Greth
About Company
At Virtual Identity we are passionate about tackling day-to-day problems, solving them digitally and coming up with solutions that are not only fun but – most importantly – useful. For people as well as brands. We have done so for the past 30 years and are currently counting 150 colle ... View more