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Customer Service (fmd) 10 Months Fixed Term
About the JobAs a Customer Service at Nielsen you will be working as part of a team who provide support to some of the largest brands and manufacturers in the FMCG Industry. Furthermore you will be part of an established DACH support team where knowledge dissemination and projects across our DACH re...
Customer Service (fmd) 10 Months Fixed Term
About the JobAs a Customer Service at Nielsen you will be working as part of a team who provide support to some of the largest brands and manufacturers in the FMCG Industry. Furthermore you will be part of an established DACH support team where knowledge dissemination and projects across our DACH re...
Customer Service (fmd) 10 Months Fixed Term
About the JobAs a Customer Service at Nielsen you will be working as part of a team who provide support to some of the largest brands and manufacturers in the FMCG Industry. Furthermore you will be part of an established DACH support team where knowledge dissemination and projects across our DACH re...
Customer Service (fmd) 10 Months Fixed Term
About the JobAs a Customer Service at Nielsen you will be working as part of a team who provide support to some of the largest brands and manufacturers in the FMCG Industry. Furthermore you will be part of an established DACH support team where knowledge dissemination and projects across our DACH re...
Customer Services Head
Key Responsibilities: Lead and develop a team of agents (chat-only calls).Monitor SLAs response quality and customer satisfaction KPIs.Design and implement SOPs scripts and support documentation.Analyze customer data to improve service efficiency and satisfaction.Own shift schedules workforce planni...
