Wintel Infrastructure SRE

• Applies technical knowledge and problem-solving methodologies to projects of moderate scope with a focus on improving data and systems running at scale and ensures end to end monitoring of applications
• Uses enterprise-authorized AI capabilities within the work environment to accelerate monitoring and capacity analysis and documentation validating outputs and handling operational data according to sensitivity and security requirements.
• Resolves most nuances and determines appropriate escalation path
• Executes conventional approaches to build or break down technical problems while considering upstream and downstream data and systems or technical implications
• Drives the daily activities supporting the standard capacity process applications and partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses
• Accountable for making significant decisions for a project consisting of multiple technologies and applications
• Applies reuse-first AI-assisted approaches to identify recurring capacity risks and improve remediation workflows ensuring changes are validated and aligned to resiliency and security expectations.

Required qualifications capabilities and skills

• 5 Years experience supporting Wintel Servers
• Strong knowledge of one or more infrastructure disciplines such as hardware networking terminology databases storage engineering deployment practices integration automation scaling resilience and performance assessments
• Strong knowledge of one or more scripting languages (e.g. PowerShell Ansible.)
• Experience with multiple cloud technologies with the ability to operate in and migrate across public and private clouds
• Drives to develop infrastructure engineering knowledge of additional domains data fluency and automation knowledge
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI-assisted recommendations before implementation escalating when uncertain and ensuring outcomes align to resiliency security and auditability expectations.

• Advanced English skills

• Fundamental networking knowledge IP DNS IP routing network address translation
• Knowledge Transition Lead -- Ensure project deliverables (documentation RTPA ) are met in conjunction with transition timelines
• Release to Build and Test Implement or adapt service support according defined project

• Operates data communication systems including LANs and WANs
• Prepares the analysis of the capacity needs for network infrastructure
• Additional Cisco security and VoIP certification is a plus
• Implementing integrating and supporting Wintel infrastructure platforms and technologies including Microsoft server and Virtualization
• Troubleshoot and provide technical analysis concerning operating system hardware network & storage related issues on windows servers and application performance issues to resolution
• Successful delivery of projects end-to-end