Ticketing Operations Associate

Our client is a fast-growing startup revolutionizing live event ticketing. They buy and sell large volumes of tickets and the automation usually handles everything but sometimes fans need a human touch. Thats where you come in.

What Youll Do:

• Step in when automation fails: locate tickets find buyer info and execute transfers manually

• File and follow up on support cases with Ticketmaster to resolve technical issues

• Handle calls with marketplaces to solve fulfillment problems

• Ensure every ticket is delivered on time no exceptions

Your Schedule:

• MonFri: ET (20-30 hours during working week)

• SatSun: ET (10-15 hours during weekend evenings)

• Work 5 days per week

Who Thrives Here:
Some shifts are calm others are a rush before tip-off. We want someone who doesnt just survive the chaos they thrive in it. Speed accuracy and focus under pressure are key.

What Were Looking For:

• Organized and detail-oriented

• Dependable and trustworthy

• Quick and confident with computers

• Strong English communication skills (written and spoken)

Why Join Us:
No prior experience required.

If youre sharp resourceful and ready to take on fast-paced challenges youll fit right in.