Senior Product Designer

Senior Product Designer

Remote (Argentina Brazil or Europe) Individual Contractor

ABOUT

We are a high-growth B2B SaaS company building an AI operating system for healthcare. What

started as a procurement platform is now a connected set of products spanning procurement

practice management engagement and intelligence deployed across 11 markets in Europe

and serving more than 600 clinics and clinic networks with additional clients in Asia. The result

is a fast-moving international operating environment where several products are already live

and others are being built from the ground up.

This is a pivotal moment for us. The product ecosystem is expanding quickly and we need a

designer who can give it one coherent voice: someone to build the design foundations that

every product stands on own the experience end to end and set the bar for quality as we scale.

THE ROLE

As Senior Product Designer you will own design at our company. You will run research build user journeys turn pain points into opportunities design the interfaces and stand up our design

system from scratch. Some of our products are already in production so part of the work is

reverse engineering their foundations. For others you will define the basics so we can ship the

first features and pages. At this stage you will also help build our website and use AI to generate

and automate our marketing content.

The right person has already done this somewhere else as a first or solo designer. You know

what good looks like across research product and brand you move fast without losing craft

and you can operate alone while the team is small. You will work directly with the product team

and report to the CPO with a clear path to build and lead the design function as we grow.

KEY RESPONSIBILITIES

Research and Discovery

Run user research using mixed methods (interviews usability testing analytics)

and synthesize it into clear validated insight.

Build user journeys and service blueprints across our connected products.

Identify pain points gains and opportunities and turn them into prioritized

problems worth solving.

Product Design and UX

Design interfaces end to end: information architecture wireframes high fidelity

UI states and interactive prototypes.

Own UX quality across the whole experience and defend the bar as products and

the team grow.

Partner with the product team through an agile process from idea to shipped

Feature.

Design System and Foundations

Build our design system from scratch: tokens components patterns and

lightweight governance that scales.

Reverse engineer the design foundations of products already in production so

they align to one system.

Define the design basics for greenfield products so we can create their first

pages and features cleanly.

Website and Marketing Content

Help design and build our website.

Use AI tools to generate and automate marketing content so a small team can

produce a lot without losing quality.

AI-Native Practice

Use AI across your workflow to move faster: research synthesis generating and

comparing options prototyping design to code and content.

Where the product surfaces AI to users design the full experience including

failure and edge states human in the loop controls and clarity about what the system is

doing.

Building the Design Area

Stand up the design function as its first hire: process rituals and quality

standards.

As we grow help define what the design org should look like then hire into it and

lead it.

ESSENTIAL QUALIFICATIONS

6 years designing digital products with a portfolio that shows depth across

research UX and UI.

Proven track record leading a design area: you have built things end to end and

set quality where none existed not polished one surface inside someone elses system.

You have built a design system from scratch including tokens components and

adoption.

Strong researcher: comfortable planning running and synthesizing research on

your own.

Genuinely AI-native: you can walk through specific AI workflows you use for both

design and content not just name the tools. You have opinions on what AI is good and

bad at and you design around its limits.

Startup or high-growth experience: fast agile and comfortable making quality

trade-offs to ship.

Exceptional English written and spoken and a strong communicator who can

sell a design direction to non-designers.

Based in Argentina Brazil or Europe and able to work with a distributed team

spanning Brazil Colombia Spain Vietnam and Europe.

NICE TO HAVE

Experience in healthtech medtech or dental-tech or designing software for

healthcare institutions.

Hands-on experience with the tools we use: Figma Pencil Paper Claude

Claude Code and Claude Cowork.

Experience designing AI product interfaces including confidence signaling

override paths and awareness of cost and latency as design variables.

Strong brand and marketing design range alongside product work.

Craft in motion and micro-interactions.

Experience mentoring or leading other designers a signal for the future

leadership path.

WHAT SUCCESS LOOKS LIKE

30 days

You understand the product ecosystem have audited the design state of

what is already live and what is greenfield and have mapped the biggest

UX gaps and opportunities.

60 days

You have a v1 of the design foundations and system with leadership

alignment have shipped the first journeys and interfaces for a priority

product and have a clear direction for the website.

90 days

Design has a repeatable rhythm with the product team the design system is

in use across priority products and AI-assisted marketing content is starting

to flow.

6 months

Design is a coherent layer across the whole product ecosystem. You are

proactively shaping product direction with research from the field and

leadership is looking to you to define what the design org becomes as we

Scale.

BENEFITS AND LOCATION

Benefits: A monthly gym allowance of USD 150.

Engagement: Individual contractor with contract and payments managed through Deel.

Location: Fully remote based in Argentina Brazil. English proficiency is essential.

Reporting to the Chief Product Officer (CPO).