Senior Infrastructure Manager 6926

We are looking for a Senior Manager Infrastructure Operations to lead a team of infrastructure engineers responsible for supporting maintaining and evolving mission-critical production environments.

This is a hands-on leadership role that combines people management technical leadership cloud infrastructure and operational excellence. The successful candidate will lead infrastructure engineers across both legacy and modern technology environments while actively contributing to key infrastructure and cloud initiatives.

The role will collaborate closely with Development Architecture Program Management and other technology teams to ensure highly available secure scalable and reliable infrastructure services.

The ideal candidate brings extensive experience supporting complex production environments strong expertise in Microsoft Azure and cloud migrations and proven experience leading technical teams. A strong background in automation disaster recovery virtualization containers security and SaaS infrastructure is also essential.

• Lead and manage a team of 36 infrastructure engineers responsible for configuring monitoring maintaining and expanding application infrastructure and services.
  
• Provide technical leadership while remaining actively involved in infrastructure projects and operational initiatives.
  
• Lead cloud assessments solution design workload migrations and cloud infrastructure implementations.
  
• Support and optimize complex Microsoft Azure environments.
  
• Lead infrastructure and application migration initiatives into cloud environments.
  
• Manage and support multiple Azure subscriptions and tenants across projects and deployment workflows.
  
• Implement and support Azure Site Recovery and other disaster recovery technologies.
  
• Provide ongoing coaching performance feedback mentoring and career development to infrastructure engineers.
  
• Drive process improvements operational efficiencies automation and service quality enhancements.
  
• Troubleshoot complex infrastructure and application issues across multiple application tiers.
  
• Create and maintain comprehensive technical documentation covering server and network topology infrastructure components configurations and operational procedures.
  
• Develop maintain test and execute Disaster Recovery (DR) plans.
  
• Collaborate with hosting providers Managed Service Providers (MSPs) and external technical support organizations.
  
• Lead capacity planning activities and define infrastructure requirements and technical specifications for new server and networking investments.
  
• Support infrastructure automation using technologies such as Ansible Puppet Chef or equivalent tools.
  
• Support containerized environments using Docker or equivalent container technologies.
  
• Develop and maintain automation and scripting solutions across Windows and Linux environments.
  
• Support infrastructure security and compliance initiatives across cloud and self-hosted environments.
  
• Serve as a technical project lead for major infrastructure initiatives ensuring milestones and critical deliverables remain on track.
  
• Evaluate emerging technologies and identify opportunities to improve infrastructure reliability scalability security and performance.
  
• Participate in after-hours maintenance upgrades troubleshooting and on-call support when required.
  

• 10 years of experience in infrastructure engineering infrastructure operations systems administration or application support within production environments.
  
• At least 5 years of experience in a technical leadership or management role.
  
• Proven experience managing and mentoring infrastructure engineering teams.
  
• Strong hands-on experience supporting applications and infrastructure in complex Microsoft Azure environments.
  
• Experience with cloud assessments architecture/design and workload migrations.
  
• Experience using automation technologies to support Azure migration projects.
  
• Hands-on experience with Azure Site Recovery.
  
• Experience creating and managing multiple Azure subscriptions and tenants.
  
• Strong understanding of Disaster Recovery high availability infrastructure resiliency and capacity planning.
  
• Experience with Docker Docker CE Docker Data Center or equivalent container technologies.
  
• Experience with infrastructure automation/configuration management tools such as Ansible Puppet or Chef.
  
• Strong scripting and automation skills across Windows and Linux environments.
  
• Working knowledge of Microsoft SQL Server and the broader Microsoft technology ecosystem.
  
• Knowledge of VMware virtualization technologies and cloud infrastructure within managed service environments.
  
• Working knowledge of data center infrastructure facilities servers networking and hardware.
  
• Experience with physical and logical security within self-hosted infrastructure environments.
  
• Strong understanding of SaaS infrastructure and operating platforms preferably at a design or architecture level.
  
• Experience troubleshooting complex infrastructure and application issues in production environments.
  
• Strong understanding of infrastructure documentation server/network topology monitoring and operational best practices.
  
• Excellent technical leadership analytical research and problem-solving skills.
  
• Excellent verbal and written communication skills.
  
• Strong customer and service-oriented mindset.
  
• Ability to work effectively with cross-functional technical teams and external service providers.
  
• Availability to participate in on-call rotations and occasional after-hours maintenance activities.
  
• Bachelors degree in Computer Science Management Information Systems (MIS) Engineering or a related technical field.
  

• Experience working with SSAE-16 SOC 1 SOC 2 or similar security and compliance frameworks.
  
• Experience supporting large-scale or mission-critical SaaS platforms.
  
• Experience working with Managed Service Providers (MSPs) hosting providers and hybrid cloud environments.
  
• Strong background in infrastructure modernization and migration from legacy environments to cloud platforms.