Project Manager

We are seeking a highly skilled Project Manager to join our team responsible for overseeing projects in the CX domain with a focus on supporting both scope-based and time-and-material (T&M) engagements.

Responsibilities: 

• Manage the full delivery cycle of technical projects mainly in CX and telecom environments.
• Handle both fixed-scope and Time & Materials (T&M) projects ensuring delivery on time and within budget.
• Create and maintain project plans including tasks timelines owners and milestones.
• Identify project risks and coordinate with vendors carriers and third parties to resolve issues.
• Follow standard project management processes such as scheduling reporting change management and risk tracking.
• Work closely with Engineering Operations IT Product Finance teams and external partners.
• Monitor project budgets forecasts and costs together with Finance teams.
• Prepare project updates reports and dashboards for management and stakeholders.

Qualifications :

• 7 years of hands-on project management experience including significant exposure to CX telecom or infrastructure-related environments.
• Proven experience managing technical projects from initiation through closure including ownership of scope schedule budget risks and stakeholder communication.
• Experience coordinating service orders carrier escalations maintenance activities and multi-party technical cutovers.
• Strong communication and leadership skills with the ability to facilitate meetings drive decision-making and manage cross-functional collaboration effectively.
• Proficiency with project management and collaboration tools such as Jira MS Project Confluence and Excel for tracking and financial analysis.
• Strong organizational skills with exceptional attention to detail.
• Ability to work effectively in multicultural and distributed team environments.

Nice to have

•  Previous experience within telecom ISP carrier UCaaS CX or wholesale voice environments.
• PMP certification or equivalent project management qualification.

Additional Information :

We offer:

• Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. 
• Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package including health insurance and a relocation program. 
• Work From Anywhere Culture: make the most of the flexibility that comes with remote work. 
• Growth Mindset: reap the benefits of a range of professional development opportunities including certification programs mentorship and talent investment programs internal mobility and internship opportunities. 
• Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. 
• Welcoming Multicultural Environment: be a part of a dynamic global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. 
• Social Sustainability Values: join our sustainable business practices focused on five pillars including IT education community empowerment fair operating practices environmental sustainability and gender equality. 

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race color religion sex national origin age disability veteran status sexual orientation gender identity or any other protected status under applicable law.

Remote Work :

Yes

Employment Type :

Full-time