Program & Project Manager Wholesale KYC Operations
Job Location:
Buenos Aires - Argentina
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
This role sits within the Global Wholesale KYC Operations (WKO) Policy & Program Support team as part of Client Onboarding & Documentation (CO&D). The position supports the Digital Document Services (DDS) function which is responsible for managing client documentation requirements that enable products and services across the Commercial & Investment Bank.
The role is responsible for interpreting global policies and regulatory requirements translating them into business requirements and supporting their implementation across processes controls and technology. The position partners with stakeholders across Operations Compliance Legal Risk Audit Technology and Transformation to support policy adherence operational effectiveness and client experience.
Job responsibilities
- Interpret and assess global policies regulatory requirements and industry guidance translating them into Digital Document Services requirements and implementation activities.
- Support the execution of policy and regulatory change initiatives including impact assessments implementation planning attestations and stakeholder communications
- Partner with business operations compliance legal risk technology and transformation teams to support policy implementation and operational consistency.
- Conduct gap analyses and thematic reviews to identify process improvement opportunities control enhancements and operational efficiencies
- Support the maintenance and governance of Digital Document Services requirements policies procedures and related documentation
- Analyze data and reporting to identify trends control gaps risks and opportunities for process enhancement
- Contribute to governance activities by tracking actions managing stakeholder engagement and supporting timely decision-making and issue resolution
Support initiatives aimed at enhancing client experience operational effectiveness and regulatory compliance across Digital Document Services and Wholesale KYC Operations
Required qualifications capabilities and skills
- Extensive experience in KYC Client Onboarding Policy Compliance Controls Audit or related functions within Financial Services
- Strong understanding of Wholesale KYC Operations Client Onboarding processes and documentation requirements
- Knowledge of regulatory requirements and country-specific considerations impacting client onboarding and documentation
- Experience assessing and implementing policy and regulatory changes across business processes controls and technology solutions
- Strong analytical problem-solving and organizational skills with the ability to interpret complex requirements and identify practical solutions
- Effective written and verbal communication skills with the ability to engage stakeholders across multiple functions and levels
- Experience managing multiple priorities and delivering work in a fast-paced environment
- Strong governance and stakeholder management skills with experience partnering across Operations Compliance Risk Audit Technology Quality Control and Transformation teams
- Understanding of policy implementation and change management practices within large financial institutions
- Experience using data and reporting to support decision-making risk identification and process improvements.
Required Experience:
IC
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
