Payment Operations Analyst
Buenos Aires - Argentina
Department:
Job Summary
Payments Operations Analyst (LATAM) Corporate & Investment Bank Buenos Aires (BACC)
Schedule:shifts10:0019:00or11:0020:00(ART)
At the Corporate & Investment Bank we are global leaders in investment banking payments markets and securities services. We are entrusted by the worlds most important corporations governments and institutions in over 100 countries. We provide strategic advice raise capital manage risk and extend liquidity in markets around the world.
Join thePayments Operations Executionteam supporting daily payment operations forLATAM branches (Brazil Mexico Colombia Chile and Argentina). Youll own critical end-to-end routines ensureSLA performance manage exceptions and help drive continuous improvements in a fast-paced well-controlled environment.
What youll do
- Execute and control end-to-end daily payment routines ensuring timely and accurate delivery againstSLAs.
- Monitor payment flows/queues; investigate breaks and exceptions reconcile balances and escalate as needed.
- Manage reference/master data: account setup/closure/maintenance; account blocks/unblocks per policy.
- Produce and analyze recurring metrics and reports to surface trends risks and improvement opportunities.
- Maintain and updateSOPs; support process mapping (as-is / to-be).
- Drive process improvements focused onefficiency risk & controls and client experience.
Required qualifications
- Advanced student or graduate in Business Administration Information Systems or related fields.
- 2 yearsof experience in payments operations or similar areas (Payments Reconciliations Collections Tax Controls).
- Fluent Spanish andadvanced English.
- Strong attention to detail prioritization skills and ability to perform under pressure.
- Excel( XLOOKUP ).
Nice to have
- Portuguese (interaction with Brazil).
- Solid understanding of thepayment lifecycle includingcut-offsvalue dates andreturns/repairs(conceptual level).
- Power BIand/orbasic SQL(reading/writing simple queries) for reporting and analysis.
- Experience with SOPs process mapping or continuous improvement.
- Familiarity with reconciliations queue monitoring and ticketing tools.
Why join
- Regional impact:support payments across 5 LATAM countries.
- Steep learning curve:exposure to multiple products processes and stakeholders.
- Career growth:opportunities to expand scope through projects and mobility.
- Make your mark:improvement initiatives with visible operational impact.
Required Experience:
IC
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more