Manager, Strategy & Operations Fulfillment

The Strategy & Operations team tackles the biggest issues facing the business supports executive decision-making and runs the operating processes that keep Fashion Nova scaling. This role extends that mandate to our Distribution Center.

As Manager Strategy & Operations Fulfillment you will lead the portfolio of strategic initiatives at our DC from labor and inventory optimization to robotics systems and the design of future fulfillment sites. Sitting in the Strategy function you will have visibility across the entire operation and the mandate to own the priorities that matter most taking on the executive initiatives facing the DC and driving them to completion alongside cross-functional leadership. You will be the on-the-ground strategic lead for fulfillment working closely with DC Operations leadership Systems Architecture and Finance teams to turn operational complexity into measurable improvements in cost throughput quality and speed.

This is a builders role. You will start hands-on driving initiatives end-to-end and grow into building and leading a team as the function scales. You will bring rigor and structure to ambiguous high-stakes problems and you will be measured on the outcomes you deliver

• Labor optimization Improve labor models staffing plans and workflow logic across functions driving gains in productivity throughput and unit economics.
• Capacity & throughput planning Lead capacity and throughput planning initiatives for the DC modeling network capacity and order flow and partnering with operations to translate forecasts into actionable plans.
• Outbound flow & throughput Drive improvements to outbound flow pick pack sort and ship including pick-assignment logic sortation and order-flow prioritization in partnership with operations and engineering.
• Robotics & automation Scope and lead robotics and automation initiatives end-to-end vendor management diligence and business case and quarterback implementation with engineering.
• Systems optimization Partner with the Systems Architecture team to optimize our fulfillment technology stack (WMS OMS and adjacent systems) defining requirements and improvements that increase capacity accuracy and efficiency.
• Vendor management Drive vendor management and partnership initiatives performance management adherence to Vendor Manual and technical integration of vendors into our systems (e.g. ERP in-house vendor portal) to reduce cost and lead times and improve reliability.
• Quality returns & inventory-adjacent workflows Improve and advance the systems and processes governing quality control returns and other inventory-adjacent workflows reducing defects loss and cycle time.
• Inventory management Drive inventory management initiatives classification placement availability and turnover to improve storage efficiency and product availability across the network.
• Future DC design Lead the scoping design and operational planning of future distribution centers including capacity modeling layout infrastructure and systems requirements.
• Operational & systems improvement Proactively identify areas for operational and systems improvement; scope and define the future state then drive changes to completion in partnership with cross-functional stakeholders.
• Cross-functional leadership Translate large complex operational datasets into clear actionable recommendations; define KPIs build performance dashboards with DC and functional leaders and present findings to executive stakeholders.
• Team building Build mentor and scale a Strategy & Operations team at the DC as the function grows.

• 8 years of experience spanning supply chain / fulfillment operations strategy or operations at a fast-growing eCommerce company; experience at scale (high-volume fulfillment or last-mile networks) strongly preferred.
• Demonstrated ownership of distribution center or fulfillment initiatives labor inventory automation or systems with quantifiable impact on cost throughput and quality.
• Working knowledge of fulfillment systems (WMS WCS adjacent systems) and the ability to partner credibly with engineering and systems architecture teams to define and improve them.
• Experience leading robotics automation or process-engineering initiatives from business case through implementation.
• Strong analytical foundation; advanced proficiency in Excel and PowerPoint with the ability to collect and analyze complex datasets and communicate business insights to executives. Experience with SQL and data visualization tools (e.g. Tableau Looker).
• Track record of vendor management delivering cost and lead-time improvements.
• Process-improvement discipline Lean Six Sigma or equivalent continuous-improvement methodology a strong plus.
• Bias for action and strong project management skills; proven ability to drive initiatives from ideation to execution with little oversight in a fast-paced ambiguous environment.
• Ability and willingness to be primarily based at the Distribution Center partnering closely with on-site leadership.
• Demonstrated ability to build mentor and lead teams.
• BA / BS degree or equivalent experience; a degree in engineering operations supply chain or a related quantitative field and / or an advanced degree a plus.
• English; additional language(s) an advantage.
• Schedule of this position: Monday Friday Core business hours Onsite.
• This role requires regular on-site presence at both our Beverly Hills headquarters and our Santa Fe Springs Distribution Center throughout the week as business needs dictate.

• Formalized career paths for continued professional growth.
• Flexible Paid Time Off (PTO).
• Comprehensive health insurance across Medical Dental and Vision.
• 401k match with immediate vesting upon eligibility.
• Weekly catered lunches & fully-stock kitchen pantry!
• Opportunities to travel for trade shows and vendor meetings.
• Summer Fridays Early Departure.
• Team bonding events and programs.
• Attractive employee discounts!

• Sitting/Standing:Will be required to sit for extended periods while working at a desk using a computer and attending virtual meetings. Occasional standing may be required during in-person meetings or when visiting different departments.
• Walking:The role may require walking through the warehouse or office space to engage with associates observe operations or attend team meetings.
• Typing and Computer Use:Frequent use of a computer keyboard and mouse for email correspondence data entry and accessing software. This includes typing for long periods to update records create reports and communicate with employees.
• Communication:Clear verbal communication is necessary including speaking with employees in person on the phone or via video conferencing. Active listening skills are required to understand employee concerns and provide effective support.
• Light Lifting: Occasionally it may be required to lift or move items such as files small office equipment or boxes up to 15 pounds when assisting with department-related tasks or organizing materials.
• Visual and Auditory Demands:Ability to visually review documents and reports as well as monitor employee performance and wellbeing through meetings observations and discussions. Hearing and understanding verbal communication is essential for effective interaction with employees.

Fashion Nova LLC and subsidiaries thereof is an Equal Opportunity Employer. We are steadfast in our commitment to equal employment opportunities and pledge that these objectives are reflected in all aspects of our daily operations. We will continue to recruit hire train and advance in employment qualified individuals in all job titles without regard to race color national origin gender sexual orientation gender identity religion age status as a protected veteran criminal history or status as an individual with a disability; and shall not discriminate against any individual any such characteristic nor any other classification protected by local state andor federal law.

NOTICE AT COLLECTION