Loyalty Partner Insights Sr. Analyst
Buenos Aires - Argentina
Job Summary
DiDi Global Inc. is the worlds leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific Latin America and Africa including ride hailing taxi hailing chauffeur hitch and other forms of shared mobility as well as auto solutions food delivery intra-city freight and financial services.
DiDi provides car owners drivers and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers the taxi industry the automobile industry and the communities to solve the worlds transportation environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value by building a safe inclusive and sustainable transportation and local services ecosystem for cities of the future.
For more information please visit: Overview The Driver Platform team drives DiDis growth across Spanish-speaking LATAM by building and strengthening the value proposition for drivers. Our focus is long-term retention: over the past few years weve developed a loyalty level system centered on core driver benefits and were now expanding it. Were looking for someone to help grow our partnerships network by sourcing launching and managing benefits that genuinely matter to drivers. This is not a hunting or sales role. Were looking for a strong executor with a systems mindset someone who uses data to identify opportunities manages complexity across teams and builds partnerships that last. Research & Insights Conduct market research to understand driver needs preferences and pain points. Analyze quantitative and qualitative data to identify the most valuable benefits for drivers. Build reports dashboards and presentations with clear actionable recommendations. Partner Identification & Prioritization Identify and prioritize potential partners whose offerings are most relevant to driver needs. Research target companies and map key decision-makers and entry points. Program Execution & Launch Coordinate cross-functional workstreams across Legal Marketing Operations Product and Tech. Track timelines risks dependencies and deliverables to ensure on-time delivery. Own the end-to-end implementation and launch of new partnerships and benefits. Performance & Optimization Monitor program performance and identify opportunities for improvement. Develop regular business reviews and partnership performance reports. Generate insights and recommendations to increase driver engagement and program impact. 46 years of experience in partnerships growth operations commercial operations or strategy ideally in tech mobility or marketplace environments. Strong analytical skills and comfort working with data: Excel Google Sheets SQL or BI tools. Ability to synthesize data and communicate insights clearly through presentations and reports. Strong project management skills you can juggle multiple workstreams without dropping the ball. Excellent stakeholder management: you follow through align cross-functional teams and keep things moving. A driver-first mindset: youre willing to get close to users through surveys interviews or field visits to truly understand what benefits matter. Experience in consulting business development or strategy is a plus. We are committed to building inclusive and diverse teams. At DiDi we believe that our differences are our biggest source of strength. Thats why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer. Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender age sexual orientation nationality marital status pregnancy/maternity disability race religion and beliefs or any other status protected by applicable laws wherever we operate. We are committed to building inclusive and diverse teams and a workplace that is free from discrimination and harassment because thats how we create better products and services make better decisions and better serve the communities were a part of. I acknowledge that prior to submitting this application I have read and accepted the Privacy Notice for Candidates which is available on Experience: Senior IC