Latam TA Operations & Innovation Senior Specialist

Latam TA² Operations & Innovation Senior Specialist

Supervising Associate

Latam Talent Attraction & Acquisition Transformation Leader

The Latam Talent Acquisition Operations & Innovation Senior Specialist will support the evolution and operational excellence of Talent Attraction & Acquisition across Latin America by helping implement maintain improve and scale recruiting processes tools policies and operational practices.

This role will act as a key operational and technical member of the Latam Talent Attraction & Acquisition Transformation & Activation team supporting regional projects process adoption tool enablement training user support data analysis automation AI-enabled solutions and continuous improvement initiatives.

The position combines strong Talent Acquisition operations knowledge with a hands-on digital analytical and innovation mindset. It will help translate regional and global TA² transformation priorities into practical solutions that improve recruiter productivity process consistency candidate and hiring manager experience data quality and operational efficiency across Latam.

This is an individual contributor role and does not include direct people management responsibilities.

Technology AI Automation and Innovation

Act as a technical and innovation-oriented contributor within the Latam TA² Transformation agenda helping design prototype test and improve digital solutions that enhance recruiting operations.

Support the identification and automation of repetitive manual or high-volume recruiting activities using approved technologies and in alignment with EYs risk data privacy information security and Responsible AI requirements.

Contribute to the development and maintenance of AI-enabled solutions copilots agents prompts workflows dashboards trackers and productivity tools that support TA² operations and decision-making.

Partner with regional and global stakeholders to test validate and improve new recruiting technologies AI capabilities and automation solutions before broader deployment.

Support user acceptance testing issue tracking change impact assessment training preparation and adoption monitoring for recruiting technology initiatives.

Recruiting Operations Process and Tool Enablement

Support the implementation stabilization and ongoing improvement of Talent Acquisition processes tools workflows and operational policies across Latam.

Partner with the Latam Talent Attraction & Acquisition team and country TA teams to identify operational pain points process gaps adoption challenges and opportunities for standardization or simplification.

Provide day-to-day operational support to TA teams on recruiting processes tools templates policies reporting routines and process-related questions.

Help document maintain and update regional TA² processes playbooks user guides training materials FAQs and other enablement resources.

Support regional deployment of global and regional Talent Acquisition initiatives ensuring practical adoption by recruiters and alignment with local market needs.

Assist in monitoring process adherence data quality compliance requirements and operational risks escalating issues and proposing corrective actions where needed.

Contribute to the design and delivery of training sessions office hours workshops and communications to build recruiter capability and confidence in new tools processes and ways of working.

Data Analytics and Dashboards

Develop maintain and enhance dashboards trackers and operational reports that provide visibility into Talent Acquisition performance process adoption productivity workload service delivery and candidate or hiring manager experience.

Analyze recruiting data to identify trends bottlenecks data quality issues risks and opportunities for operational improvement.

Translate data insights into clear practical recommendations for TA leaders and country teams.

Support the definition and tracking of KPIs related to process efficiency tool adoption automation impact data quality compliance and user experience.

5 years of experience in Talent Acquisition Recruiting Operations HR Operations HR Transformation HR Technology People Analytics or related fields.

Strong understanding of end-to-end recruiting operations including requisition management candidate workflow interview coordination offer processes data management compliance checkpoints reporting and recruiter enablement.

Hands-on experience with recruiting technologies applicant tracking systems workflow tools dashboards reporting platforms or HR systems.

Experience supporting process improvement tool implementation user adoption training documentation or operational transformation projects.

Strong analytical skills with the ability to work with data identify patterns build insights and convert findings into practical recommendations.

Strong technical aptitude and willingness to work hands-on with digital tools automation AI-enabled solutions dashboards and productivity platforms.

Ability to manage multiple priorities organize work independently and deliver high-quality outputs in a complex matrixed regional environment.

Strong communication skills with the ability to explain processes tools data insights and technical concepts in a clear and practical way.

Experience with SAP SuccessFactors Recruiting or SmartRecruiters is a differentiator.

Experience with Power BI Excel advanced analytics Power Automate Microsoft Copilot SharePoint Forms Power Apps or similar productivity and automation tools.

Experience creating dashboards workflow automations AI prompts copilots agents process maps user guides or training materials.

Experience supporting regional or global Talent Acquisition technology implementations.

Knowledge of data privacy information security responsible AI and compliance considerations in recruitment processes.

Experience working in Latin America or supporting multi-country Talent Acquisition operations.

Digital and AI fluency.

Talent Acquisition operations expertise.

Process improvement and continuous improvement mindset.

Data literacy and analytical thinking.

Problem-solving and systems thinking.

Learning agility and curiosity.

Stakeholder management and collaboration.

Clear communication and user enablement.

Attention to detail and operational discipline.

Change adoption and training capability.

Responsible innovation and risk awareness.

Fluent English and Spanish required.
Portuguese highly desirable.