Global Production Oversight Associate

This role is for someone who is ready tolead and modernize how we deliver KYC at scale. Youll sit at the intersection ofcontrols process and execution with exposure toglobal KYC requirementsand day-to-day partnership withWKO teams across regions. Youll take ownership of complex remediations drive root cause analysis end-to-end and help bring smarter more automated ways of working into our operating model.

What youll do (core responsibilities)

• Establish and execute governance across KYC BAU activities ensuring the righttransparency progress tracking and timely escalationof risks issues and blockers.
• Lead investigation of emerging issues perform structuredroot cause analysis and partner with WKO teams to define and execute resolution plans.
• Own the remediation book of work: scope population/impact track milestones manage dependencies and drive delivery in line with SLAs.
• Coordinate across regional and global teamsto ensure consistent execution clear governance and early escalation of risks and blockers.
• Partner withGFCC Policy and Proceduresto identify gaps clarify requirements and translate policy into actionable process and control improvements.
• Build and enhance toolsthat automate controls and streamline processesworking with stakeholders to take ideas from concept to implementation.
• Contribute toad hoc projectsdesigned to improve the overall quality efficiency and outcomes of the KYC framework.
• Advise on key risks and controls continuously reassessing effectiveness to support an evolving business and regulatory environment.
• Coordinatecase prioritization capacity planning and assignmentwith Global KYC Middle Office teams to ensure effort is aligned to risk and urgency.

Required qualifications capabilities and skills

• Solidcontrols knowledgeand comfort operating in a risk-and-control environment.
• Ability toinfluence and partneracross stakeholders and regions.
• Alogical structuredapproach to planning problem solving and decision-making.
• Excellentverbal written interpersonal and presentationskills (including senior-ready updates).
• Aptitude for learning new regulations processes and technologies quickly.
• Bachelors degree (or equivalent) and a high level ofintellectual curiosity.

Preferred qualifications capabilities and skills

• Technical / automation experience ( VBA or similar tooling).
• Experience infinancial servicesand/or aprofessional servicesenvironment.