Customer Onboarding Specialist AgTech Tecnología Agrícola

At Halter were on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break No quad bikes no dogs no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. Its changing lives and transforming an industry. People join Halter to do meaningful work. By joining us youll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think out-work and out-care. Were committed to delivering real change in the world - this isnt easy and in truth we love that its hard.

Were backed to deliver on a mission that matters by Tier 1 investors including Founders Fund Bessemer Venture Partners BOND DCVC Blackbird Promus Ventures Rocket Labs Peter Beck and Icehouse ventures.

To find out more visit our LinkedIn & Instagram.

As a South American Launch Specialist youll be one of the first people on the ground establishing Halters presence across the region and youll own what it means to bring Halter to producers in Argentina Uruguay and Brazil for the first time.

Youll lead the rollout of Halter on new operations end-to-end: training cattle and operators solving problems in the field and supporting producers as they get started. Youll work directly with ganaderos and pecuaristas on the estancia on the fazenda in the campo building the onboarding experience that every future customer in the region will inherit.

This role is partially field-based. Expect roughly a 70/30 split toward time on the ground with regular travel across Argentina Uruguay and Brazil. Youll be with customers where they run their cattle and the quality of what you build depends on you being there and understanding their operations deeply..

Its practical hands-on and highly ownership-driven. Every operation is different and youll tailor each deployment to help producers build confidence with Halter. Because were early here your read on whats working and what local producers actually need feeds straight back into how we build. Youll work closely with our Product team to make sure Halter meets the realities of South American ranching not a playbook borrowed from somewhere else.

• Own deployments from sales handoff through a smooth transition to the broader customer team

• Travel to estancias and fazendas across Argentina Uruguay and Brazil to deploy Halter in person

• Work directly with producers to bring Halter into their operation and support day-to-day use

• Lead training that fits the operation: practical straightforward and useful

• Act as the main point of contact during deployment giving customers a clear reliable owner

• Partner closely with Sales Support Product and Operations to keep deployments coordinated across borders

• Keep deployments on track by managing timelines aligning resources and clearing blockers

• Solve problems quickly and adapt plans as conditions change language terrain and infrastructure will all vary

• Spot patterns in the field and feed them directly to Product to shape how Halter works for the region

• Set customers up with the confidence and foundation needed for long-term success with Halter

• Whatever else it takes: This is an early-stage market entry. Youll do what needs doing to make Halter succeed in South America.

• Experience working with customers: whether onboarding supporting deploying or managing complex rollouts

• Genuine comfort with travel and field work

• Fluency in Spanish and English Portuguese is a bonus.

• Confidence operating independently and keeping priorities organized

• The ability to coordinate moving pieces and keep things progressing without constant oversight

• A practical solutions-focused mindset when challenges come up

• Comfort working cross-functionally: pulling in the right people and keeping everyone aligned

• Clear straightforward communication

• Good judgment and the ability to adapt when plans change

• A genuine care for the people we serve and the quality of the work

• Agriculture or cattle ranching experience especially with extensive grazing systems

English proficiency is a requirement for this role. The recruitment process will include interviews conducted in English and a significant part of the day-to-day work will also be conducted in English. Candidates should feel comfortable communicating participating in professional conversations and working effectively in English. If you are not comfortable having professional conversations in English this role may not be the right fit for you.

• Familiarity with the South American beef sector across one or more of Argentina Uruguay or Brazil

• Startup or high-growth environment experience

• Familiarity with tools like Salesforce Intercom or similar systems

• Experience working in ag-tech

Halter is committed to promoting a diverse and inclusive workplace a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but dont necessarily tick every requirement on this job description please still get in touch and apply to Halter. Wed love to chat to see if youll be an epic fit!

If this opportunity sounds like you please apply below by sending through your cover letter explaining why youre excited about this role and working at Halter along with your CV and well be in touch!

Please also feel free to check out the careers page for more information on working at Halter and dont forget to follow us on LinkedIn & Instagram.

• Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful helping farmers improve their livelihoods spend more time with their families and build more sustainable operations.

• Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse kind and driven people who push each other to do their best work. Youll be thrown into the deep end tackling complex challenges and building something tangible that solves real problems.

• Youll grow here. Autonomy mastery and learning define how we work. Youll have the freedom to work on interesting problems master new skills and continuously develop yourself both through your role and our $1000 personal growth fund.

• This isnt easy and we love that its hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast take bold bets and work hard to reshape an entire industry. As one team member put it: Joining Halter is a bit like strapping yourself to a rocket ship but its an epic journey to be a part of!

Required Experience:

IC