RayaCX

What will you do Responsible for establishing implementing and maintaining enterprise business continuity (ISO 22301) and information security management (ISO 27001) frameworks. Plans and coordinates BIAs risk assessments and controls to mitigate operational technological and regul

What will you do Responsible for establishing implementing and maintaining enterprise business continuity (ISO 22301) and information security management (ISO 27001) frameworks. Plans and coordinates BIAs risk assessments and controls to mitigate operational technological and regul

Are you a strategic relationship builder who thrives at the intersection of client value revenue growth and operational excellence Were looking for a Client Relationship Lead to own and elevate key client partnerships while driving measurable business impact. Why this role matters As

Are you a strategic relationship builder who thrives at the intersection of client value revenue growth and operational excellence Were looking for a Client Relationship Lead to own and elevate key client partnerships while driving measurable business impact. Why this role matters As

This role sits at the heart of Rayas operationsensuring that our people facilities suppliers and services are supported by smart purchasing strategies strong vendor partnerships and disciplined cost control. Youll own critical budgets manage diverse service providers and ensure that e

This role sits at the heart of Rayas operationsensuring that our people facilities suppliers and services are supported by smart purchasing strategies strong vendor partnerships and disciplined cost control. Youll own critical budgets manage diverse service providers and ensure that e

Customer Support Representative (Hiring People with Disabilities) Location: Remote / Hybrid Egypt Employment Type: Full-time or Part-time About the Role Through our Inclusion and Diversity CSR Program we are hiring Customer Support Representatives from the community of people with dis

Customer Support Representative (Hiring People with Disabilities) Location: Remote / Hybrid Egypt Employment Type: Full-time or Part-time About the Role Through our Inclusion and Diversity CSR Program we are hiring Customer Support Representatives from the community of people with dis

Position: Procurement Supervisor Company Overview: RayaCX is a leading customer experience management company that provides innovative solutions to help businesses improve their customer interactions. Our services include contact center operations digital transformation and customer a

Position: Procurement Supervisor Company Overview: RayaCX is a leading customer experience management company that provides innovative solutions to help businesses improve their customer interactions. Our services include contact center operations digital transformation and customer a

Job Title: Banking Customer Service Representative RayaCX is seeking a dynamic and customer-oriented individual to join our team as a Banking Customer Service Representative in Cairo Egypt. This is a full-time position with the opportunity for growth and development within our company

Job Title: Banking Customer Service Representative RayaCX is seeking a dynamic and customer-oriented individual to join our team as a Banking Customer Service Representative in Cairo Egypt. This is a full-time position with the opportunity for growth and development within our company

Job Description: RayaCX is a leading customer experience management company based in Cairo Egypt. We are currently seeking a customer service agent to join our team on a full-time basis. As a Customer Service Agent you will be responsible for providing expert advice and guidance to ou

Job Description: RayaCX is a leading customer experience management company based in Cairo Egypt. We are currently seeking a customer service agent to join our team on a full-time basis. As a Customer Service Agent you will be responsible for providing expert advice and guidance to ou

Position: Telecommunication Advisor Company Overview: RayaCX is a leading customer experience management company based in 6th of October City Egypt. We provide comprehensive solutions to businesses across various industries to help them improve their customer satisfaction and loyalty.

Position: Telecommunication Advisor Company Overview: RayaCX is a leading customer experience management company based in 6th of October City Egypt. We provide comprehensive solutions to businesses across various industries to help them improve their customer satisfaction and loyalty.

Job Title: Genesys Engineer Company Overview: RayaCX is a leading customer experience management company based in Cairo Egypt. We provide innovative solutions and services to help businesses enhance their customer interactions and improve their overall customer experience. Our team of

Job Title: Genesys Engineer Company Overview: RayaCX is a leading customer experience management company based in Cairo Egypt. We provide innovative solutions and services to help businesses enhance their customer interactions and improve their overall customer experience. Our team of

Key Responsibilities: Oversee the full cycle of accounts receivable including billing collections cash applications and reconciliations. Review and ensure the accuracy of invoices before dispatching to clients. Monitor customer accounts and aging reports; follow up on overdue pa

Key Responsibilities: Oversee the full cycle of accounts receivable including billing collections cash applications and reconciliations. Review and ensure the accuracy of invoices before dispatching to clients. Monitor customer accounts and aging reports; follow up on overdue pa

Position: FMCG Application Support Company Overview: RayaCX is a leading technology company based in Cairo Egypt providing innovative and cutting-edge solutions to various industries. Our focus is on delivering exceptional customer experience and driving business growth through the us

Position: FMCG Application Support Company Overview: RayaCX is a leading technology company based in Cairo Egypt providing innovative and cutting-edge solutions to various industries. Our focus is on delivering exceptional customer experience and driving business growth through the us

Permanent Job Title: Call Center Agent Company: RayaCX Location: Cairo Egypt Contract Details: Full-time Permanent Overview: We are seeking a highly motivated and customer-oriented Call Center Agent to join our team at RayaCX in Cairo Egypt. As a Call Center Agent you will be respons

Permanent Job Title: Call Center Agent Company: RayaCX Location: Cairo Egypt Contract Details: Full-time Permanent Overview: We are seeking a highly motivated and customer-oriented Call Center Agent to join our team at RayaCX in Cairo Egypt. As a Call Center Agent you will be respons

Permanent Position: FinTech Customer Service Advisor Company Overview: RayaCX is a leading customer experience management company that provides innovative solutions to businesses in the FinTech industry. With a strong presence in Cairo Egypt we are committed to delivering exceptional

Permanent Position: FinTech Customer Service Advisor Company Overview: RayaCX is a leading customer experience management company that provides innovative solutions to businesses in the FinTech industry. With a strong presence in Cairo Egypt we are committed to delivering exceptional

Position: Automotive Customer Support Advisor Company Overview: RayaCX is a leading customer experience management company that focuses on providing exceptional customer support services to various industries including the automotive sector. Our team of highly skilled professionals is

Position: Automotive Customer Support Advisor Company Overview: RayaCX is a leading customer experience management company that focuses on providing exceptional customer support services to various industries including the automotive sector. Our team of highly skilled professionals is

Position: Telecommunication Advisor Company Overview: RayaCX is a leading customer experience management company based in Maadi Technology Park Egypt. We provide comprehensive solutions to businesses across various industries to help them improve their customer satisfaction and loyalt

Position: Telecommunication Advisor Company Overview: RayaCX is a leading customer experience management company based in Maadi Technology Park Egypt. We provide comprehensive solutions to businesses across various industries to help them improve their customer satisfaction and loyalt

Core Responsibilities:Identifying Hiring Needs:Working with hiring managers to understand the requirements of open positions and the skills needed for success. Developing and Posting Job Descriptions:Writing clear concise and compelling job descriptions that attract qualified candidat

Core Responsibilities:Identifying Hiring Needs:Working with hiring managers to understand the requirements of open positions and the skills needed for success. Developing and Posting Job Descriptions:Writing clear concise and compelling job descriptions that attract qualified candidat

Title: HR Payroll Executive Company: RayaCX Location: 6th of October City Egypt Contract Details: Full-time RayaCX is a leading customer experience management company with a global presence. We are looking for a highly motivated and experienced HR Payroll Executive to join our team in

Title: HR Payroll Executive Company: RayaCX Location: 6th of October City Egypt Contract Details: Full-time RayaCX is a leading customer experience management company with a global presence. We are looking for a highly motivated and experienced HR Payroll Executive to join our team in

What will you do Own end-to-end administration of Odoo ERP and CRM platforms ensuring system availability performance and data integrity. Manage system configurations modules upgrades patches and enhancements in alignment with business and IT standards. Ensure ERP and CRM platforms

What will you do Own end-to-end administration of Odoo ERP and CRM platforms ensuring system availability performance and data integrity. Manage system configurations modules upgrades patches and enhancements in alignment with business and IT standards. Ensure ERP and CRM platforms

What will you do Lead and oversee the Service Desk Supervisor(s) Senior Specialists and Specialists. Define team structure objectives KPIs and service standards. Mentor and develop team leaders and specialists supporting career growth and succession planning. Ensure alignment of Ser

What will you do Lead and oversee the Service Desk Supervisor(s) Senior Specialists and Specialists. Define team structure objectives KPIs and service standards. Mentor and develop team leaders and specialists supporting career growth and succession planning. Ensure alignment of Ser

Job Responsibilities Supervises/manages activities and performance of the Account Advisors Handles Account Advisors needed for on-job training and coaching Monitors transactions to ensure that QA standards are met Ensures the Advisors KPIs are met (daily/weekly/monthly) Manages diffic

Job Responsibilities Supervises/manages activities and performance of the Account Advisors Handles Account Advisors needed for on-job training and coaching Monitors transactions to ensure that QA standards are met Ensures the Advisors KPIs are met (daily/weekly/monthly) Manages diffic