وظيفة الاتصالات الهاتفية في فلسطين

- are passionate about offering clients exceptional service and care - speak English at a mother tongue level and have at least basic conversational Hebrew - have a relevant degree and/or experience in customer service - are computer literate - have a general understanding of Jewish l المزيد...

In coordination with the Unit Director and Finance and Administrative Department Manager, design a workflow for the billing and collection function for the Unit detailing the responsibilities for each of the Unit areas to produce the accurate and timely information to produce the bi المزيد...

Answers telephone, email, and social media inquiries and provides information about various programs Receives visitors, provides information about programs and services, and directs them to the appropriate department Maintains the reception area clean and organized Works effectiv المزيد...

Availability for a full-time position Experience as a PC technician - an advantage Knowledge and experience in troubleshooting, installing operating systems Ability to train users Experience in handling users High service awareness

Resolve product or service problems by clarifying the customer’s complaint; determine the cause of the problem and select the best solution. Work out strategies of engagement to increase renewals and reduce down-sales Identify and assess customer needs to achieve satisfactio المزيد...

Experience as a HELP DESK supporter/ PC technician from an organization or computer network manager. Experience working with AD, managing permissions and Exchange. Knowledge of the various Microsoft products. Work with network printers. and a print server, knowledge of various ant المزيد...

Data entry and upkeep of user/customer database Registration and activation of new electricity meters Management of user payments (energy, water, internet) Coordination with and visiting vending points throughout the West Bank Writing reports and financial summaries

Contacting potential customers Entering data on the special program and on social media platforms Follow up with users Diploma or higher in Marketing Management in the same field Experience in communicating with customers and talking to them Clear and audible sound

Promotion and field marketing for Vitas Palestine products. Fill out loan applications Financial analysis of loans offered Implementation of field visits for project loan applications Continuous follow-up with customers before and after the loan is granted Full knowledge of all المزيد...

Contact potential or existing customers to inform them about products, services and/or offers Answer questions about products, services, or the company Ability to understand customer requirements and close the deal Entering and updating customer information in the database Take المزيد...

Very good communication skills, ability and knowledge of the principles of dealing with customers. - Proficiency in computer skills and the ability to deal with various computer programs. - Familiar with using Microsoft Office programs. - Ability to innovate and find solutions. المزيد...

Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transacti المزيد...

3 years of experience as a Help Desk - Ability to diagnose and solve technical problems Experience in managing users and permissions in AD Experience in Office 365 providing technical assistance to customers and employees of the company

Manage user's access permission and licenses to a wide range of cloud systems, includ-ing Office 365, Google Workspace, Azure, and more. Assist with onboarding and offboarding processes Desk or similar position High customer orientation skills

Provide callers with customer service over the phone regarding placing collect calls, giving out phone numbers, and locating businesses. Supply caller with cost of a phone call. Run private branch exchange (PBX) switchboards for businesses and organizations. Facilitate person-to- المزيد...

Mother tongue English is a must. 3+ years of Customer Success experience in B2B SaaS organizations, or 2+ years working with Enterprise clients in B2B SaaS organizations. Experience owning, maintaining, and driving a customer relationship in a quota or retention-carrying role. A المزيد...

Update our internal databases with information about technical issues and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about ne المزيد...