حول Majorel Egypt Mea
Our vision is to be our clients’ trusted long-term partner for customer engagement in a constantly changing world. Creativity, Excellence and Respect drive everything we do. This ensures success for our partners and allows us to thrive as one team. We serve customers across the world through our 78,000+ people based in 41 countries across 5 continents with 60 languages. We support your customers at any time, through every device and in the manner they expect of their brands. We speak their language wherever they are and whatever their culture.
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125 فرصة عمل في Majorel Egypt Mea
Responsibilities: Handling customers by chatting and Emails Problem solving. Build a good Rapport with Clients Respond promptly to customer inquiries. Handle and resolve customer complaints. Obtain and evaluate all relevant information to handle customer and service inquiries. المزيد...
Responsibilities : Monitor & score all types of customers’ transactions remote & side by side based on the Quality Monitoring Forms. Coach errors (non-critical and critical errors) made by CSRs and monitored by the QA team as well as recognition for CSRs with 0 error c المزيد...
Client Relations Business Analyst Supervisor
Majorel Egypt Mea -
القاهرة
- مصر
Responsibilities: Responsible for weekly & monthly flash reporting inputs aligning with both operations and client relations Review the monthly P&L with CR Management team to have solid insights about accounts profitability and loss causes ,sharing with management to put act المزيد...
Responsibilities: Familiar with serve countries' culture; interested in the clothing and fashion industry. Have a good understanding in team planning, problem solving. Can make improvement suggestions to Majorel from an objective point of view. Has a good spirit and consciou المزيد...
Responsibilities: Implement new processes. Monitoring all operations metrics with solid reporting Actionable insights. Maintain effective work streams by working with the different internal departments. Conduct an Audit to ensure compliance with operations process & procedure المزيد...
Responsibilities : Collaborate with managers to develop final consolidated budget Review the cost allocation drivers Conduct Monthly Forecast of P&L Conduct Quarter & Semi-Annual Forecasts Monitoring the spendings with budgetary track Oversee expenditure and identify tre المزيد...
Senior Talent Acquisition Specialist
Majorel Egypt Mea -
القاهرة
- مصر
Responsibilities: Support in managing recruitment specialist team under supervisor management, cascading plans and targets and Perform coaching and mentoring to his / her team and coordinators Coordinates the activities of subordinates. Performs Track applicant flow, maintain pipel المزيد...
Responsibilities: Initiating sales with potential customers over the phone. Asking questions to engage customers and keep the conversation going. Listening to the customers' needs to generate repeat sales. Gathering and documenting customer information, payment methods, purc المزيد...
Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and value المزيد...
Operations Excellence Associate Manager
Majorel Egypt Mea -
القاهرة
- مصر
Responsibilities: Provide inspired leadership for the organization. Make important policy, planning, and strategy decisions. Develop, implement, and review operational policies and procedures. Assist HR with recruiting when necessary. Help promote a company culture that encoura المزيد...
Responsibilities: Track team response on communication mails and respond to departmental related reports or inquiries. Organize workflow and ensure that employees understand their duties or delegated tasks. Tracking work from home Plane weekly. Create KPIs for the team and take ne المزيد...
Responsibilities: Manage QA team & oversee the daily workflow. Assisting the quality Manager in the hiring selection & preparing the supportive documents & needed reports. Oversee efficiency of quality processes. Diagnoses problems and probes underlying issues to gener المزيد...
Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and value المزيد...
Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and value المزيد...
Responsibilities: Manage QA team & oversee the daily workflow. Assisting the quality Manager in the hiring selection & preparing the supportive documents & needed reports. Oversee efficiency of quality processes. Diagnoses problems and probes underlying issues to gener المزيد...
Responsibilities: Liaising with coworkers and clients to elucidate the requirements for each task. Conceptualizing and generating infrastructure that allows big data to be accessed and analyzed. Reformulating existing frameworks to optimize their functioning. Testing such struct المزيد...
Responsibilities: Design, implement, and improve company quality standards. Analyze data in order to find areas for growth. Assist in the recruiting process. Training, motivating, coaching, and correcting employees to ensure that standards are met. Create reports to track progr المزيد...
Responsibilities: Implement and manage an effective legal compliance program. Develop and review company policies. Advise management on the company’s compliance with laws and regulations through detailed reports. Create and manage effective action plans in response to audi المزيد...
Responsibilities: Creating, implementing, and evaluating all human resource department policies, procedures, and structures. Managing health and life insurance programs. Designing and implementing effective training and development plans. Performing quarterly and annual employee المزيد...
Responsibilities: Analyzing problems and coming up with designs to solve them. Networking and collaborating with other engineers and professionals. Working within the budget to deliver safe and efficient products on time. Allocating resources and time effectively. Developing de المزيد...
It Infrastructure Network Specialist
Majorel Egypt Mea -
القاهرة
- مصر
Responsibilities: Determining company needs and coordinating the development and maintenance of network infrastructures with the IT team. Ensuring secure and stable server connectivity and testing network protocols. Creating internet domains and optimizing intranet performance. المزيد...
Responsibilities: Testing and analyzing IT system and software performance. Resolving incoming client and personnel IT queries remotely via email and phone, or at the office. Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders. Avoiding المزيد...
Responsibilities: Maintaining and monitoring project plans, project schedules, work hours, budgets, and expenditures. Organizing, attending, and participating in stakeholder meetings. Documenting and following up on important actions and decisions from meetings. Preparing necess المزيد...
Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products المزيد...
Responsibilities: Assessing the capabilities of the students and developing appropriate lesson plans and curricula. Pronouncing words and phrases and explaining their meanings to students. Conducting research to develop appropriate learning materials, language games, and other te المزيد...
Responsibilities: Supporting company leadership and supervising administrative department activities for staff members. Greeting office visitors and directing them to the appropriate parties. Handling basic office tasks, such as filing, delivering mail, answering emails and phone المزيد...
Responsibilities: Liaising with internal departments to determine recruitment needs. Determining selection criteria, hiring profiles, and job requirements for vacant positions. Sourcing potential candidates through online company career portals, recruitment sites, job boards, soc المزيد...
Responsibilities: Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems quickly and efficiently Scored in top 10% of employees in successful resolution of issues Developed reputation as an efficient service provider wit المزيد...
Responsibilities: Designing, monitoring, analyzing, and troubleshooting IT systems. Interpreting briefs and developing IT systems that meet all specifications and cost requirements. Assisting with training and onboarding processes. Writing job descriptions for new positions, and المزيد...
Responsibilities: Handling customers by chatting and Emails Problem solving Build a good Rapport with Clients Respond promptly to customer inquiries Handle and resolve customer complaints Obtain and evaluate all relevant information to handle customer and service inquiries Mana المزيد...
Responsibilities: Create informative and interesting press releases, press kits, newsletters, and related marketing materials. Develop and implement effective communication strategies that build customer loyalty programs, brand awareness, and customer satisfaction. Prepare detail المزيد...
Senior Electrical Maintenance Engineer
Majorel Egypt Mea -
القاهرة
- مصر
Responsibilities: Traveling to client locations for equipment inspection. Inspecting equipment and conducting routine maintenance. Servicing and replacing old or faulty equipment. Troubleshooting equipment malfunctions. Removing old equipment and installing new machines. Provi المزيد...
Responsibilities: Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. المزيد...
Responsibilities: Responding to client support queries. Providing support in person, over the phone, or via remote access. Diagnosing issues with computer software, peripherals, and hardware. Running software diagnostic tools and physically inspecting hardware systems. Talking المزيد...
Responsibilities: Creating, implementing, and evaluating all human resource department policies, procedures, and structures. Managing health and life insurance programs. Designing and implementing effective training and development plans. Performing quarterly and annual employee المزيد...
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