وظيفة في دعم أجهزة تكنولوجيا المعلومات في الجهراء

Provide high-level technical expertise for customers in English Communicate with customers and manage issue resolution in our ticketing systems Gather required files, reproduce software issues, formulate, and test issue resolution Apply critical thinking skills to connect informa المزيد...

Support the Government in maintaining accountability by establishing an audit trail for all supplies and materials, as well as other associated items received until issued to the gaining activity. Use the Army Electronic Product System (AEPS), Department of Defense Electronic Mall المزيد...

Troubleshooting. Based on reported outages or degradations, you will diagnose and propose a permanent fix for the issue. System improvements. You will implement change requests that simplify, automate, and improve the platform.Maintain and improve a centrally-managed cloud infrastr المزيد...

Apply your knowledge of Linux virtualisation using Libvirt/KVM, containers and Kubernetes along with your knowledge of TCP/IP networking to support customised solutions for our customers. Be the technical authority and demonstrate your experience with popular open source software s المزيد...

Troubleshooting. Based on reported outages or degradations, you will diagnose and propose a permanent fix for the issue. System improvements. You will implement change requests that simplify, automate, and improve the platform. Maintain and improve a centrally-managed cloud infra المزيد...

Apply your knowledge of Linux virtualisation using Libvirt/KVM, containers and Kubernetes along with your knowledge of TCP/IP networking to support customised solutions for our customers. Act as the technical authority and demonstrate your experience with popular open source softwa المزيد...

Review deliveries, escalations and define/lead action plans to promote improvements Ensure our customers get prompt answers to their service request Review team delivery and metrics and provide efficiencies Fine-tune our services processes Regularly monitoring and analyzing team المزيد...

Troubleshooting. Based on reported outages or degradations, you will diagnose and propose a permanent fix for the issue. System improvements. You will implement change requests that simplify, automate, and improve the platform. Maintain and improve a centrally-managed cloud infr المزيد...

Excellent verbal and written communication skills in English. Bachelors degree, ideally within STEM related disciplines. Ability to pass a background check Experience supporting Linux systems including experience in: Virtualisation - especially with KVM or OpenStack. Contai المزيد...

Be responsible for the day to day operations of the federal collaboration suite of tools (Microsoft Teams, Outlook, OneDrive, Sharepoint) Support tracking of key metrics and KPIs to ensure efficient and effective utilization of end-user productivity, communication and collaboration المزيد...

Troubleshooting. Based on reported outages or degradations, you will diagnose and propose a permanent fix for the issue. System improvements. You will implement change requests that simplify, automate, and improve the platform. Maintain and improve a centrally-managed cloud infras المزيد...

Apply your knowledge of Linux desktop, applications, authentication and security Demonstrate your knowledge of TCP/IP and wired & wireless networking on Ubuntu Desktop and Ubuntu Server Act as the technical authority and utilise your experience with popular open source softwar المزيد...

Troubleshooting. Based on reported outages or degradations, you will diagnose and propose a permanent fix for the issue. System improvements. You will implement change requests that simplify, automate, and improve the platform. Maintain and improve a centrally-managed cloud infras المزيد...

Troubleshooting. Based on reported outages or degradations, you will diagnose and propose a permanent fix for the issue. System improvements. You will implement change requests that simplify, automate, and improve the platform. Maintain and improve a centrally-managed cloud infras المزيد...