وظيفة في مكتب الإستقبال في الكويت

Provide outstanding services and ensure customer satisfaction. Address customer concerns and complaints promptly and professionally. Respond to customer needs and requests in a timely manner. Answer phone switchboards and transfer calls and take messages. Manage incoming and out المزيد...

Prepare and submit complete reports of incidents that are considered security breaches, violations of administrative regulations, or special instructions as outlined in general and special orders. Answers emergency and non-emergency phones calls via landline, VoIP, Whatsapp or cell المزيد...

Provides appropriate training to Service Desk Seniors and Service Desk Technicians. Provides guidance and assistance to personnel in accomplishing their assigned duties and responsibilities. Ensures excellent customer service in addressing questions, complaints and requests in a t المزيد...

Responsible for receiving visitors by greeting them in person or on the telephone; answering or referring inquiries Maintains employee and department directories as a guide for directing visitors Offers beverage to guests where necessary Schedules meetings and travel for executiv المزيد...

The ordering of soft beverages, accurate cashing up after service, printing menus and weekly stock takes Managing the hospitality booking service including organising and delivery to the required standards Ensuring that excellent levels of service are being delivered to the custom المزيد...

You will be responsible to provide an excellent and consistent level of service to your customers. The Front Desk Agent is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division.You will be responsible to provide an excellent and co المزيد...

Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) Greet andwelcome guests Answer questions and address complaints Answer all incoming calls and redirect them or keep messages Receiveletters, packages etc. and distribute them Prepare outg المزيد...

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Front Office is responsible to assist in the smooth المزيد...

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Front Office is responsible to assist the F المزيد...

Record incidents and offenses occurring in a 24-hour period in the Computer Aided Dispatch System (CAD) and all applicable DA Forms, FM forms, IAW AR 190-40, AR 190-45, or at the direction of the Provost Marshal. Prepare and submit complete reports of incidents that are considered المزيد...

Customer Satisfaction (Guest Feedback, Social Media Review). Financial Performance (Up selling, Room Revenue, Operation Auditing). Showing Initiative, Problem Solving, Staff Training, Team Leading. Manages and motivates the Front Office team in order to provide a high standard of المزيد...

Serves visitors by greeting, welcoming, and directing them appropriately. Notifies company personnel of visitor arrival. Maintains security and telecommunications system. Informs visitors by answering or referring inquiries. Directs visitors by maintaining employee and departmen المزيد...

Provide outstanding services and ensure customer satisfaction. Address customer concerns and complaints promptly and professionally. Respond to customer needs and requests in a timely manner. Answer phone switchboards and transfer calls and take messages. Manage incoming and out المزيد...

Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting guests with disabi المزيد...

Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting guests with disabi المزيد...

Provides appropriate training to Service Desk Seniors and Service Desk Technicians. Provides guidance and assistance to personnel in accomplishing their assigned duties and responsibilities. Ensures excellent customer service in addressing questions, complaints and requests in a t المزيد...

Greet guests and provide them with superb customer service. Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper. Answer all client questions and incoming calls. Redirect phone calls to the appropriate department المزيد...

Provide first level of support to DDI users (Internally and Externally) Ensure end user satisfaction through the services of the Help Desk team Respond to requests for technical assistance in person, via phone or electronically using the Helpdesk systems Log all help desk request المزيد...

Receiving and confirming walk-in, telephonic, and online reservations. Directing early arrivals to the bar as they wait for their tables to become available. Ushering diners to their tables and providing them with menus. Accepting and informing the relevant staff about food and b المزيد...

To overview and ensure the smooth operation of all the activities of the front office To monitor and review the checklist of all the arrival and departures To give a warm welcome to all the guests especially the VIP's and to provide them with the best possible services To han المزيد...