وظيفة في Customer Relationship Management في العقبة

Provide solution-oriented service to Brilliant Earth customers, with a focus on exceptional luxury experiences Actively respond to customers who have requested to escalate an issue or speak with a manager, via email and phone communicationchannels Creatively resolve problems, work المزيد...

Work with stakeholders to understand their business needs and identify opportunities for analysis insight to inform their decision-making Understand and report to your team and senior management on business performance Ensure delivery of regular reports on time and without error المزيد...

Working closely with the People Development team for deployment and vendor partnership, accelerate the strategy and design (post-pilots) of development programmes for high-potential leadership talent, potentially expanding to additional career directions of technical and project/pro المزيد...

Handle high volume live chat and other online tools Provide accurate, valid and comprehensive information Follow communication procedures, guidelines, and policies Support other business units with customer liaison, accurately document customer requests Manage complaints, provid المزيد...

Build new relationships with major employers across EMEA Manage and grow existing clients and partnerships Revenue Cycle Management experience Passionate about EdTech Desire to work in a fast paced and high growth environment Great communication and collaboration - the team is المزيد...

Analyze contact volume patterns by campaigns, contact groups, queues, and agents’ skillsets Develop forecasting models to predict voice contact volume and key call statistics, email volume, chat, and future additional channels Utilize workforce management software to forecas المزيد...

You will work in the Data Analytics team to deliver significant and action-oriented analyses and recommendations to your stakeholders, to help drive decision-making with insights from customer data analysis. Your work will be project-oriented, since you will get the opportunity to المزيد...

Work with stakeholders to understand their business needs and identify opportunities for analysis insight to inform their decision-making Understand and report to your team and senior management on business performance Ensure delivery of regular reports on time and without error المزيد...

Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat) Professionally handle high volume of inquiries from clients and customers You will be accountable for meeting individual المزيد...

Sell online English courses for children Communicate with customers who passed the trial lesson, and “bring” customers to the Payment (whatsapp, email and phone). Record clients for a trial session, assign the day and time of the trial session. Execute existing busines المزيد...

Analyze contact volume patterns by campaigns, contact groups, queues, and agents’ skillsets Develop forecasting models to predict voice contact volume and key call statistics, email volume, chat, and future additional channels Utilize workforce management software to forecas المزيد...

Take ownership of analytical projects end to end from extracting and exploring data, generating hypothesis, building a structured analysis, and rigorously evaluating methods and results Provide analytical and valuable insights for decision-making support for key projects and manage المزيد...

Take ownership of analytical projects end to end from extracting and exploring data, generating hypothesis, building a structured analysis, and rigorously evaluating methods and results Provide analytical and valuable insights for decision-making support for key projects and manage المزيد...

Provide efficient and excellent customer service support to our users via live chat or email Familiar with Company's platform and be up-to-date on general market conditions Diligently and effectively manage and follow up on the inquiries/complaints of the current/prospective المزيد...

Provide efficient and excellent customer service support to our users via live chat or email Familiar with Company's platform and be up-to-date on general market conditions Diligently and effectively manage and follow up on the inquiries/complaints of the current/prospective المزيد...

Provide efficient and excellent customer service support to our users via live chat or email Familiar with Company's platform and be up-to-date on general market conditions Diligently and effectively manage and follow up on the inquiries/complaints of the current/prospective المزيد...

Own the customer lifecycle from the CS perspective, handling all system integrations and data points throughout the customer’s lifetime. Develop and maintain sales analytics reports and dashboards to provide actionable insights that support data-driven decision-making for the المزيد...

Work with stakeholders to understand their business needs and identify opportunities for analysis insight to inform their decision-making Understand and report to your team and senior management on business performance Ensure delivery of regular reports on time and without error المزيد...

Works with business leaders and subject matter experts to explore and gather key requirements and objectives Navigates cross-functional needs and objectives to develop aligned viewpoints & outcomes Assembles appropriate stakeholders & teams to complete defined project/prog المزيد...

Handle high amounts of live chat and incoming emails Identify and evaluate customers’ needs to deliver satisfaction Provide accurate, valid and comprehensive information Manage complaints, provide proper solutions and options within the time limits; follow up to secure reso المزيد...