وظيفة في Custom Service في جرش

مستشار خدمة العملاء (مركز الاتصال) - مقيم جرش (دوام جزئي) تعمل شركة زين الأردن بنشاط على توظيف وكيل مستشار خدمة العملاء. ستكون بمثابة نقطة الاتصال الأولى بين زين وعملائنا الأوفياء، وستساعدهم بطريقة احترافية تعكس قيم زين ورسالتها. ستشمل مسؤولياتك على سبيل المثال لا الحصر التعامل المزيد...

Develop network capability strategy, ranging from new to market-tested concepts, with in-depth research and understanding of local and global availability and capability heat map. Develop roadmap and implementation plan; outlining objectives, requirements, risks, data, technology, المزيد...

Provide solution-oriented service to Brilliant Earth customers, with a focus on exceptional luxury experiences Actively respond to customers who have requested to escalate an issue or speak with a manager, via email and phone communicationchannels Creatively resolve problems, work المزيد...

Represent the company, its solutions and software, for the assigned territory or vertical Exceed quarterly and annual bookings target for subscriptions and services Carry out business development activities to develop pipeline for the territory Annual bookings goal $1.5 million + المزيد...

Represent the company, its solutions and software, for the assigned territory or vertical Exceed quarterly and annual bookings target for subscriptions and services Carry out business development activities to develop pipeline for the territory Annual bookings goal $1.5 million + المزيد...

Handle high volume live chat and other online tools Provide accurate, valid and comprehensive information Follow communication procedures, guidelines, and policies Support other business units with customer liaison, accurately document customer requests Manage complaints, provid المزيد...

Identify and implement initiatives that drive operational efficiencies Design analytics tools and resources aiding process enablement and discovery of process risks Communicate insights to management Build business cases and get buy-in from stakeholders Lead project delivery De المزيد...

Building, maintaining and automating a world-class systems infrastructure delivering high reliability and the best performance possible. Leverage a 100% AWS driven infrastructure using latest DevOps and Infrastructure as Code frameworks and best practices. Ensuring cost-effective المزيد...

You will work in the Data Analytics team to deliver significant and action-oriented analyses and recommendations to your stakeholders, to help drive decision-making with insights from customer data analysis. Your work will be project-oriented, since you will get the opportunity to المزيد...

Analyze contact volume patterns by campaigns, contact groups, queues, and agents’ skillsets Develop forecasting models to predict voice contact volume and key call statistics, email volume, chat, and future additional channels Utilize workforce management software to forecas المزيد...

Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat) Professionally handle high volume of inquiries from clients and customers You will be accountable for meeting individual المزيد...

Represent the company, its solutions and software, for the assigned territory or vertical Exceed quarterly and annual bookings target for subscriptions and services Carry out business development activities to develop pipeline for the territory Annual bookings goal $1.5 million + المزيد...

Take ownership of analytical projects end to end from extracting and exploring data, generating hypothesis, building a structured analysis, and rigorously evaluating methods and results Provide analytical and valuable insights for decision-making support for key projects and manage المزيد...

Analyze contact volume patterns by campaigns, contact groups, queues, and agents’ skillsets Develop forecasting models to predict voice contact volume and key call statistics, email volume, chat, and future additional channels Utilize workforce management software to forecas المزيد...

Provide efficient and excellent customer service support to our users via live chat or email Familiar with Company's platform and be up-to-date on general market conditions Diligently and effectively manage and follow up on the inquiries/complaints of the current/prospective المزيد...

Provide efficient and excellent customer service support to our users via live chat or email Familiar with Company's platform and be up-to-date on general market conditions Diligently and effectively manage and follow up on the inquiries/complaints of the current/prospective المزيد...

Provide efficient and excellent customer service support to our users via live chat or email Familiar with Company's platform and be up-to-date on general market conditions Diligently and effectively manage and follow up on the inquiries/complaints of the current/prospective المزيد...

Take ownership of analytical projects end to end from extracting and exploring data, generating hypothesis, building a structured analysis, and rigorously evaluating methods and results Provide analytical and valuable insights for decision-making support for key projects and manage المزيد...

Represent the company, its solutions and software, for the assigned territory or vertical Exceed quarterly and annual bookings target for subscriptions and services Carry out business development activities to develop pipeline for the territory Annual bookings goal $1.5 million + المزيد...

Represent the company, its solutions and software, for the assigned territory or vertical Exceed quarterly and annual bookings target for subscriptions and services Carry out business development activities to develop pipeline for the territory Annual bookings goal $1.5 million + المزيد...

Match customer requirements to advanced capabilities in the VNF/CNF/NFVi/NFVO/VNFM/VIM/MEC space Provide technical pre-sales consulting to Service Provider teams Design and implement telco-grade open source multi-tenant private clouds and micro clouds Investigate, report and/or f المزيد...