Technical Support Specialist

• Technical Skills: Proficiency in O365 Active Directory Bitlocker MS Teams troubleshooting and driver installation.
• Ticketing Tools: Experience with ServiceNow Remedy Control M or similar applications.
• Communication: Excellent communication and interpersonal skills to clearly explain technical issues.
• Work Style: Ability to thrive in a rotational shift environment (including days and nights).

• Be the friendly voice behind the scenes helping people with their computer woes.
• Troubleshoot issues with Microsoft Office email logins and more.
• Fix those dreaded Blue Screens of Death (BSODs).
• Use your detective skills to figure out whats wrong and explain it clearly to others.
• Work with ticketing systems to keep track of issues and ensure they get resolved quickly.

• Competitive salary (up to 5 lacs annually).
• Opportunity to work for a leading IT company.
• Dynamic and supportive work environment.

1. Telephonic interview (if shortlisted)
2. Walkin Drive (Complete Location details will be provided upon selection in the telephonic interview).

technical support,microsoft teams,troubleshooting,bitlocker,ticketing systems,communication,active directory