Technical Account Manager
نُشرت في :
08-03-2024
صاحب العمل نشط
1 وظيفة شاغرة
حالة تأهب وظيفة
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أرسل الوظائف
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
الراتب الشهري
لم يكشف
لم يتم الكشف عن الراتب
عدد الوظائف الشاغرة
1 وظيفة شاغرة
نُشرت في :
08-03-2024
الوصف الوظيفي
رقم الوظيفة : 2605843
Job brief
We are looking for a qualified technical account manager to oversee and address our
customers technical needs. You will provide accurate technical service before and after the
point of sale ensuring customer satisfaction.
We are looking for a qualified technical account manager to oversee and address our
customers technical needs. You will provide accurate technical service before and after the
point of sale ensuring customer satisfaction.
As a Technical account manager you should be a techsavvy professional able to explain
technical details and requirements to a nontechnical audience. You should also be results
driven and aspire to achieve specific goals.
driven and aspire to achieve specific goals.
Ultimately you should be able to provide technical product and business knowledge to
support sales process and strengthen customer relationships.
support sales process and strengthen customer relationships.
Responsibilities
Provide technical support for customers to support presales and postsales
processes
Address all productrelated queries on time
Train customers to use products effectively
Provide developers with customers feedback to help identify potential new features
or products
Report on product performance
Identify solutions to reduce support costs
Analyze customers needs and suggest upgrades or additional features to meet their
requirements
Liaise with the sales department to win new business and increase sales
Establish best practices
Keep track of sales performance metrics
Provide technical support for customers to support presales and postsales
processes
Address all productrelated queries on time
Train customers to use products effectively
Provide developers with customers feedback to help identify potential new features
or products
Report on product performance
Identify solutions to reduce support costs
Analyze customers needs and suggest upgrades or additional features to meet their
requirements
Liaise with the sales department to win new business and increase sales
Establish best practices
Keep track of sales performance metrics
Requirements and skills
Proven work experience as a technical account manager
Solid technical background with hands on experience in digital technologies
Familiarity with software and frontend development
Nodejs and React Knowledge required
An ability to gasp customers needs and suggest timely solutions
Excellent verbal and written communication skills
Strong analytical and problemsolving skills
Proven work experience as a technical account manager
Solid technical background with hands on experience in digital technologies
Familiarity with software and frontend development
Nodejs and React Knowledge required
An ability to gasp customers needs and suggest timely solutions
Excellent verbal and written communication skills
Strong analytical and problemsolving skills
BSc degree in Computer Science or relevant field
نوع التوظيف
دوام كامل
المهارات المطلوبة
- تطوير الأعمال
- مصنع الأسمنت
- دعم الأعمال التجارية
- تحليل البيانات
- ASP
الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا
