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Supply Onboarding and Quality Lead
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Supply Onboarding an....
Illa
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Supply Onboarding and Quality Lead

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1 وظيفة شاغرة
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سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني

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أرسل الوظائف

موقع الوظيفة

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القاهرة - مصر

الراتب الشهري

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عدد الوظائف الشاغرة

1 وظيفة شاغرة

الوصف الوظيفي

رقم الوظيفة : 2082984
  • Develop and maintain an effective drivers onboarding process, ensuring it is up-to-date and aligned with company requirements.
  • Design and update drivers onboarding training programs, equipping them with the necessary knowledge and skills.
  • Monitor and evaluate the performance of drivers during their first month, providing guidance and support to maximize their productivity.
  • Create activation bonuses to incentivize and motivate drivers during the onboarding process.
  • Familiarize drivers with operational metrics and expectations during the onboarding phase.
  • Train drivers on how to effectively use the ILLA APP, ensuring they can navigate and utilize its features efficiently.
  • Re-onboard drivers with performance issues, providing additional training and support to address any shortcomings.
  • Conduct onboarding sessions for drivers regarding monthly contract Service Level Agreements (SLAs).
  • Ensure driver quality and adherence to contractual obligations throughout the duration of their monthly contract.
  • Manage drivers profiles on ILLAs systems, ensuring accurate and up-to-date information.
  • Upload all drivers data onto ILLAs systems, maintaining comprehensive records.
  • Assess drivers knowledge of the app through testing, identifying areas for improvement and providing necessary guidance.
  • Manage a portfolio of accounts, conducting multiple sessions with drivers to onboard them for each respective account successfully.
  • Address and resolve any technical issues experienced by drivers, promptly reporting them to the tech team for resolution and to enhance user experience.
  • Test updated versions or releases of the app, identifying bugs or problems, validating changes, and ensuring drivers are effectively onboarded onto the new updates.


Requirements

  • Minimum of 2-3 years of professional experience.
  • Bachelors degree in a relevant field.
  • Proficient in critical thinking, with the ability to analyze and interpret numerical data.
  • Demonstrates strong leadership skills, capable of effectively guiding and overseeing supply onboarding and quality processes.
  • Excellent interpersonal skills to interact and communicate with individuals at various levels within the organization.
  • Ability to provide clear and consistent training to ensure successful onboarding and communicate deliverables effectively.
  • Displays discipline and punctuality, recognizing their importance in maintaining high standards of performance.
  • Flexibility to travel across different regions within Egypt as required for supply onboarding and quality management activities.




نوع التوظيف

دوام كامل

نبذة عن الشركة

الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل. نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا