Service Engineer - Denver

Denver, CO 80202

Must be US Citizen or Green Card holder

ESSENTIAL JOBS FUNCTIONS:

The requirements listed below are representative of the knowledge, skills, and abilities required.

Creating and updating documentation of technical information.

Developing, preparing, generating, and analyzing ongoing and ad-hoc special reports pertaining to Service

Demonstrating a willingness to help others and be a team member; often working together with Customer s Service Engineers.

Providing assistance and training to Customer s Service Engineers on the installation and maintenance of newer product lines.

Establish and build exemplary communication and customer service relationships with customers.

Manage difficult customer situations in a positive manner, respond promptly to customer needs and solicit customer feedback to improve service.

MINIMUM REQUIREMENTS:

MUST HAVE: 3-5 yrs exp in mechanical and/or electrical troubleshooting and maintenance of CNC machine tools

MUST HAVE: BS or Assoc. in technical related field of study

MUST HAVE: willingness to travel region up to 50% of time

Requirements

1. Bachelors or Associates Degree in technical related field of study preferred.

2. 3-5 years of experience in electrical and mechanical troubleshooting and maintenance of CNC machine tools.

3. Must have experience working with DMG or MORI SEIKI machines, Fanuc, Mitsubishi, and/or Siemens and Heidenhain control systems.

4. Must have 480 or 220 VAC 3 phase Voltage experience

5. Proven ability to read mechanical drawings, electrical schematics, and sequence (PLC) ladder diagrams.

6. Basic computer literacy and working knowledge of MS Word, Excel, and Outlook.

7. Must be adaptable to changes in the work environment; manage competing demands and able to deal with frequent change, delays or unexpected events.

8. Minimum of 50% travel in multi-state region; drive or fly depending on distance. Employee is expected to work at the Technical Center when not visiting customers

9. Must be a US Citizen or Green Card holder.

Benefits