Senior Business Analyst

Job Title : Senior Business Analyst

Job Location : Milford OH

Job Description :

Experience in workforce/employment domain: WagnerPeyser (WP) Workforce Innovation and Opportunity Act (WIOA) grant management Veterans Employment and Training Service (VETS) programs eligible training provider list (ETPL) reporting program and participant outcomes and customer service

Familiarity with Federal Labor Laws and Regulations and how they affect states laws regulations and policy

Familiarity with interpretation of federal directives and issuances such as TEGL UIPL and TEN series Proficient in requirements gathering application capability demonstration gap analysis and documentation functional designing and customer communication

Moderate to high proficiency using MS Office Suite of tools especially Word Excel and PowerPoint Scheduling meetings participating in meetings and moderating meetings using MS Teams WebEx and other similar virtual meeting/communications tools

Excellent team skills; ablity to work independently as a team member or as a team leader Good comprehension and delivery of written and oral communication Proficient in problem solving and conflict resolution

Excellent leadership capabilities to drive the functional team

Experience Required :

Experience in workforce and employment transformation program as a business domain manager or subject matter expert (SME) is strongly preferred.

10 years of experience in a combination of two or more of the following business functions; WagnerPeyser (WP) Workforce Innovation and Opportunity Act (WIOA) Veterans Employment and Training Service (VETS) programs and experience with grant management eligible training provider list (ETPL) reporting program and participant outcomes and customer service. Agile project administration methodology is desired.

Roles & Responsibilities :

Enhancing the effectiveness of TCS Next Generation Workforce Solution strategies and decisionmaking processes Lead workforce and employment business process discussions with the state workforce agency Lead TCS workforce business analyst team and provide guidance and direction to support a superior business design development and delivery process Coordinate with customer workforce development and employment business teams and TCSs technical teams to support and expand the TCS teams understanding of state specific workforce domain requirements processes and needs to ensure solutions align with customer and operational objectives. Gather develop and document requirement specifications to ensure seamless development and deployments Build knowledge of information systems and speak to the capabilities in the context of customers business. Coordinate with the appropriate teams to build new functionality and set reasonable expectations with TCS and customer teams

Instruct and guide team members in product development requirements Make demonstrations of TCS Next Generation Workforce solution to clients prospects and within TCS Prepare and deliver Excel spreadsheets Word documents and PowerPoint presentations relative to projects assigned Read and understand law regulations and directives from states and USDOL Lead discussion to assess impact of changes in statutory and regulatory requirements Consult and collaborate with clients and other stakeholders regarding business operations data and reporting requirements Manage meetings agenda minutes tracking and followups Conduct research and deliver presentations Provide support activities for production applications such as analyzing defects researching problems and interacting with customers and development team Communicate research findings project status design changes and other status impacting projects through various means. Assist with creation and maintenance of a testing plan test case preparation and test case execution including regression and patch testing for applications and new system releases.