صاحب العمل نشط
This is a remote position.
Demonstrated ability to clarify the queries of business user / IT Support agent.
Excellent interpersonal, verbal, and written communication skills with the ability to develop an effective working relationship.
Ability to react quickly and effectively to issues and opportunities.
Experience in the area of overseeing the Standard Operating procedure documents for the functionalities or any Key issues documentation.
Knowledge of relevant SAP modules (1 or 2).
Understanding of integration with other SAP modules
Proven ability to work creatively and analytically in a problem-solving environment.
Operated in a multi-project, matrix-managed environment.
Desire to work in an information systems environment.
Experience/knowledge in the below ERP modules is only an added advantage.
Dynamics CRM
SAP BASIS
SAP BI/BW
SAP CRM Functional
SAP Enterprise Portal
SAP Finance
SAP GRC/Security
SAP MM
SAP PI/PO
SAP PM
SAP PP
SAP PS
SAP SD
SAP SD/LE
Languages:
Primary: English
Secondary (one of): French , Polish , German , Arabic, Czech , Croatia, Tagalog
a) Bachelorâs Degree or equivalent in Computer Science or related field. b) CompTIA A+, Microsoft Certified Professional (MCP) or better c) Minimum of 18 months years of IT experience. d) Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. e) Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. f) Proven analytical, troubleshooting and problem-solving skills. g) Proven ability to multi-task, effectively determine priorities and meet SLAâs. h) Excellent communication relationship-building and internal customer service skills. i) Adaptable and flexible in a fast-changing industry and work environment. j) Willing to work off-hours and weekends when required for projects or emergency support.
دوام كامل
تطوير البرمجيات / تطوير التطبيقات (برامج تكنولوجيا المعلومات)