Project Manager

Mastery of project management methodology and experience or familiarity with major defined program management approaches (PMI Agile Six Sigma). PMP Certification Required.

Significant knowledge of project planning/scheduling tools (for example Microsoft Project) with a solid track record of practical application.

Exceptional verbal and written communication skills; expertise in setting and managing customer expectations.

Effective influencing and negotiating skills in an environment in which this role may not directly control resources.

Strong knowledge and understanding of business needs with the ability to establish and maintain a high level of customer trust and confidence.

Ability to lead project team to match solutions to business requirements including leadership in research on current and emerging technology options.

Experience

Seven or more years of progressively responsible IT experience.

Five years of successfully managing complex and risky projects.

Five or more years of business unit or businessunitfacing experience with commitment to business problem solving.

Experience in leading diverse teams.

Experience and ability in using soft skills or people skills .

Experience with implementation of software systems and platforms.

Experience meeting with stakeholders and clients and gathering the projects requirements goals and scope.

Experience with these supporting processes:

Knowledge of the System Development Lifecycle

Workflow and prioritization of assignments.

Integration with calendaring and email for work management.

Correspondence management.

Document management including storage retrieval and version control.

Mobile access.

Payment engines (collections from customers).

Business intelligence.

Competencies/Behaviors

Demonstrate these competencies at an advanced level.

Effectively communicate with stakeholders and team members regarding project expectations and progress. Clearing obstacles closely monitoring tasks and team member accountability and escalating issues as required.

Outcome oriented.

Guiding and motivating others.

Relationship management.

Manage changes in project timeline scope and budget.

Responsive to feedback especially in seeking feedback continually from stakeholders and in refining project scope across project lifecycle to address shortcomings.

Coping with pressure and setback.

Achieving difficult targets particularly in demanding timelines.

Judgment calls based upon information and analysis; able to make prompt clear decisions that may involve tough choices or considered risks.

Support for decisionmaking: gather comprehensive information catalog and disseminate knowledge of use to the organization.