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PennDOT - TAS3 A4 SC1 IT Change Manager
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PennDOT - TAS3 A4 SC1 IT Change Manager

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رقم الوظيفة : 2674014

Our direct client is looking for an IT Change Manager in Harrisburg PA (C2C/1099) (remote).

Job Title: IT Change Manager

Location: Harrisburg PA

Type: Contract

The Change Manager will play a key role in ensuring IT projects (change initiatives) meet objectives on time and on budget by increasing employee adoption and usage. This person will focus on the people side of change including changes to business processes systems and technology job roles and organization structures. The primary responsibility will be creating and implementing change management strategies and plans that maximize employee adoption and usage and minimize resistance. The change manager will work to drive faster adoption higher ultimate utilization of and proficiency with the changes that impact employees. These improvements will increase benefit realization value creation ROI and the achievement of results and outcomes.
While the change manager may or may not have supervisory responsibility this person will have to work through many others in the organization to succeed. The change manager will act as a coach for senior leaders and executives in helping them fulfill the role of change sponsor. The change manager may also provide direct support and coaching to all levels of managers and supervisors as they help their direct reports through transitions. The change manager will also support project teams in integrating change management activities into their project plans.

Required/Desired Skills
Skill Required/Desired Amount of Experience ITIL Foundation Certification Required 0 Service Now experience Required 0 Minimum of 12 years experience with Remedy (version 7.6.04) including the Change Management Module or equivalent ITSM tool Required 2 Years Understanding of IT Service Management (ITIL certifications a plus) Required 10 Years Working knowledge of Change and Release Management methods tools terminology and industry practices Required 10 Years Strong understanding of IT Change Management configuration management and service level management principles and practices Required 10 Years Excellent communication skills listening verbal and written including meeting management and facilitation Required 10 Years Excellent customer service skills servicing and interfacing with individuals across IT (customers) in different roles Required 10 Years Excellent organization skills w/proven ability to manage multiple assignments/priorities successfully being detailoriented delivering high quality Required 10 Years Excellent organization skills detailoriented Required 0 ITIL Expert Certification Desired 0

For more details feel free to reach Seema at

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