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1 وظيفة شاغرة
The resource will work closely with solution/technical staff to ensure the solution is technically feasible and to identify areas to streamline implementation efforts. They will lead in the validation of the configuration of business data and support the technical team with various tasks required for any required custom development. They will assist and may be required to lead test plan development and execution including conducting user acceptance testing ensuring implementation meets clients requirements.
Basic Qualifications
Core Qualifications
Strong understanding of service catalog management principles best practices and user experience design.
Experience in developing Process flow diagrams and suggesting simple scalable approaches for implementation.
Experience with configuration of applications using ServiceNow in ITIL management.
Proficiency in configuring and customizing the ServiceNow Service Catalog module.
Experience with ServiceNow scripting (e.g. JavaScript) for advanced customization.
Familiarity with ITIL practices related to service catalog management.
Produce maintain and manage the service catalog requirements workflows and services
Provide input for technology requirements relating to or impacting service catalog and/or request fulfillment
Skill Requirements:
دوام كامل