KEY ACCOUNT MANAGER

• Drive Business Revenue from the accounts with complete ownership of growth
• Keep an eye out for drops in volumes any lane drops, destination drop, origin drop
• Identify new opportunities in network
• Take complete ownership with field sales team for newly onboarded clients in baby-care phase
• Own end to end servicing of mapped clients from indent placement to timely trip closures
• Manage client escalations in terms of tracking or vehicle issues
• Conduct fortnightly reviews with the clients
• Engage with clients to ensure no de-growth in account
• Expand the wallet share from mapped clients

• A Go-Getter: You are a highly driven individual who goes that extra mile to decide on the strategic direction of the business
• Analytical and a Problem Solver: Thinker and problem solver
• Ownership: Entrepreneurial
• Adaptable: You demonstrate the ability to work in a fast paced and hyper-growth environment where the requirements are constantly
• A Technology Geek: You are fanatical about technology and are always on the look-out of newer better ways of building solutions
• A Team Builder: You are a go to person and can work with different A hands-on collaborative style of working is a must!

• Graduation or Post Graduation (MBA) with 2 - 5 Years of experience
• Active approach in taking ownership of assigned clients
• Prefer previous experience in operation/ portfolio management
• Senior client level engagement with problem solving / solution development exposure

Skills : problem solving,portfolio management,drops in volumes,tracking or vehicle issues,2d animation,ftl