IT Field Service Engineer home-based own car rqd

Short Description

Our client is looking for a driven 2nd Line IT Technician to join their worldclass company.

Bullet Points

• Onsite role with travelling required Based in Bristol (some work from home
• 2 years demonstrable commercial experience in IT support services or consulta
• Full UK Driving Licence (required)

Full Job Description

Our client is a fastgrowing education technology provider delivering managed IT services to over 500 schools and Multiacademy Trust clients across the UK. With 35% YoY growth over the past two years our clients are recognised as a worldclass employer by Best Companies Index.

What you will do

• Make regular visits to client schools to provide effective onsite responses to a range of IT networking and enduser support requests
• Use robust and developing knowledge to support across IT services and technologies including Microsoft Google and Apple platforms
• Process and escalate incoming requests for support both onsite and remotely via the helpdesk
• Participate in project work at client sites with the potential for developing the direction and scope of these projects in the future
• Work closely with our expert Account Managers to provide holistic technical support and consultancy for valued clients in schools.

What you will need

• Competent in working with clients customers and colleagues of all levels of seniority.
• Practical working knowledge of firewalls and HP Aruba switches in the Education or Public sectors ideally
• Windows AD Microsoft Office 365 and Azure AD
• MS InTune device management
• Welldeveloped network troubleshooting skills
• Knowledge of LAN & WAN technologies
• Some VMWare and Microsoft HyperV experience (desirable)
• Some experience in recent Microsoft Serverbuilds
• Experience with Google Workspace For Education (desirable)
• Relevant certification in Networking (e.g. CCNA) and/or Microsoft

Why work for our client

Our client is recognised by the prestigious Investors in People accreditation service as a Gold standard company. What does this mean They are committed to investing in the health and wellbeing of their staff and have recognised structures in place to support progress and selffulfilment at work. Our client is dedicated to treating every applicant equally. They encourage diversity and inclusion and actively promote this ideology within our communications and policies.

Basic salary with exceptional benefits Mileage expenses reimbursement (own car essential and full driving licence) Laptop and phone Work uniform polo shirt & fleece

Salary: 25000.0029000.00 per year

Benefits:

• Additional leave
• Company events
• Company pension
• Health & wellbeing programme
• Profit sharing
• Referral programme
• Sick pay
• Work from home/hybrid