IT Administrator

Responsibilities:

• Act as a first line support for IT.
• Create and monitor (Follow up and engage) tickets on service desk portal.
• Basic understanding and troubleshooting for Windows 10 and -Microsoft office 2019 and O365.
• Hardware troubleshooting computers, printers, and IP Phone.
• Reporting to service desk supervisor.
• Provision of telephone, desk side, and remote support.
• Excellent communication skills and appearance.