Help Desk Analyst

We are hiring a Help Desk Analyst for one of our clients in Trenton NJ.

Job Description:

• Providing in person and remote assistance to users imaging pcs updating pcs from windows 10 to 11 preparing pcs for surplus/destruction assisting with dell warranty repairs and parts replacement. Assisting with special projects assigned by the service director.

Skills required:

• Desktop support PC imaging PC upgrades PC surplus
• Troubleshooting ability knowledge of PC hardware repair/parts replacement.
• Knowledge of all Office 365 applications.
• Ability to prioritize assignments and multitask.
• Good communication & customer service skills
• Office365 Teams One Drive Share point Adobe Acrobat and Excel for help desk ticket assignment & tracking

Experience required:

• Must have excellent communication computer and troubleshooting skills.
• Five years experience in desktop support and administration.
• Basic knowledge of user maintenance in active directory preferred by not necessary.

Work hours:

• 8:304:30
• Lunch period: 1 hour unpaid

Additional information:

• Work from Office or Remote: Office

About Us:

We are specialized in recruiting and deliver the best professional talent of industry and we are committed to deliver best experience for our clients and job seekers. With over two decades of experience in the recruitment industry we proudly help you to find the next job that matches your professional skills. Our team understands your needs or requirement before starting the recruitment that enables to find the high quality of talent with high success rate of talent delivery keeps us continue to be the best in the industry. By responding to this job posting you are consenting to receive text/SMS messages from us. Thank you.