Employer Active
- USA
Not Disclosed
Salary Not Disclosed
1 Vacancy
Required Skills:
Collaborate with clients to gather requirements and understand business objectives related to contact center operations and customer experience.
Design and architect Genesys solutions tailored to meet client needs including integration with RabbitMQ messaging systems.
Implement configure and customize Genesys components such as PureEngage PureConnect or PureCloud to achieve desired functionality.
Develop and deploy custom applications connectors and integrations to extend the capabilities of Genesys platforms.
Integrate Genesys solutions with Cloud IaaS platforms such as AWS Azure or Google Cloud ensuring scalability reliability and security.
Provide technical guidance and support to project teams during implementation testing and deployment phases.
Troubleshoot and resolve issues related to Genesys configurations RabbitMQ messaging and Cloud IaaS infrastructure.
Conduct performance tuning optimization and monitoring of Genesys solutions to ensure optimal performance and resource utilization.
Document technical designs configurations and procedures and provide training to client teams as needed.
Stay informed about industry trends best practices and emerging technologies related to Genesys RabbitMQ and Cloud IaaS.
Full Time