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Hi
This is Anoop from Siri Info if you are looking for job change or available in the job market so please send me your updated resume at or call me at .
Job Title: Desktop Technician
Location: Nevada TX (5 Days Onsite)
Duration: Fulltime
Job Description:
Document all customer/case details in support case tracking system
Communicate effectively with Customers to determine and resolve common problems and requests in compliance with established service level agreements
Maintain a personal queue of ongoing customer issues until resolution
Interface with members of an escalation team and with R&D resources to bring escalated issues to resolution
Best Regards
Anoop Chaubey
Desk Number:EXT3189
Siri InfoSolutions Inc 3 Ethel Rd Suite # 302 Edison NJ 08817
CPUC Certified
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