About Magic Square
Magic Square is the worlds first Web3 solution to simplify Crypto conceptualizing the beauty of an App Store with a builtin DAO mechanism to create a highly secure and accessible environment of all Apps CeDeFi NFTs Games and more in one single place.
Our vision is to create a space for using crypto apps with user experience at the forefront. Our product breaks down all borders with crosschain interoperability and streamlined interfaces.
About our Team
The people behind Magic Square are firstclass industry professionals blockchain veterans experienced software developers and seasoned crypto enthusiasts. Our ultimate goal is to reshape the crypto app experience bringing decentralized applications cryptocurrencies and Web3.0 to every business possible.
Youll get more than just working experience at MagicSquare. Youll join a vast network of entrepreneurs and technologists across the globe.
About the Role:
Magic Square is in search of a motivated and passionate Bilingual Community Moderator. The ideal candidate should be fluent in English and either Spanish or Portuguese. This fulltime remote position is wellsuited for individuals with previous experience in a Web3 company and an understanding of digital platforms like Telegram and Discord. The Bilingual Community Moderator will collaborate with the Community Lead to maintain a positive and engaging environment for all members of our community.
Tasks and Responsibilities:
- Assist in moderating Magic Squares communities on Telegram and Discord ensuring a safe engaging and inclusive atmosphere for all members.
- Contribute to community conversations stimulate member engagement and help cultivate a vibrant community culture.
- Provide excellent customer service to community members responding to comments and customer queries in a timely and structured manner.
- Apply excellent English writing skills and high conversational proficiency to effectively communicate with community members and prospective customers.
- Familiarize oneself with Magic Squares company products and services and be able to articulate them lucidly to new users.
- Stay updated with the latest Web3 technologies and trends applying this knowledge to your role in community moderation and interaction.
- Ability to work independently and collaboratively demonstrating initiative and teamwork in managing tasks and projects.
The ideal candidate who you are and the requirements:
- Fluency in English and either Spanish or Portuguese.
- Previous experience in a similar role within a Web3 company.
- Robust knowledge of Web3 and the ability to quickly assimilate information about our company.
- Exceptional English writing skills and high conversational abilities.
- Proven experience in fostering online communities specifically on Telegram Discord Twitter and Reddit.
- Ability to work from home with your own device and willingness to work within LATIN AMERICAN TMEZONES.
- Ability to work on weekends with fixed days off during the week.
- Demonstrated ability to provide excellent customer service.
Perks:
- Work remotely from anywhere in LATAM.
- Compensation will be in Crypto.
- For those who excel there is the opportunity for growth and bonuses.
- Excellent opportunities for advancement in a growing organization
- At Magic Square youll be empowered to work on things that youre passionate about. Youll be given autonomy. Your ideas will matter
If youre still hesitating because you dont think youre a 100% fit for the job THEN APPLY ANYWAYS and well have a chat! Maybe youve got more potentialthan you think ;)
We are looking forward to getting to know you!