A healthcare organization is seeking to hire an Associate Internal Case Coordinator. This role mainly supports the coordination of the patient intake process screening and verifying information. Ideally looking for someone who has Arabic speaking skills. The right candidate has a minimum of 1 year of experience working in healthcare customer language services or hospitality and has knowledge of principles and processes for providing exceptional customer/patient services.
RESPONSIBILITIES:
Interact with clients and visitors in a positive warm caring and friendly manner
Answer incoming calls schedule appointments and provide referrals
Responsible for end of day charge ticket preparation
Set high standards for clinical quality compliance and excellence and model the companys core values of outstanding patient care.
Coordination and collaboration with team members.
Other duties as assigned.
Requirements
Experience working as a team member in a healthcare environment
1 year of medical office experience
Excellent organizational skills
Ability to perform multiple tasks in a busy office environment.
Pleasant and outgoing personality
Strong attention to detail
Professional appearance and communication style
High volume practice experience
Excellent communication and customer service skills
Adaptable proactive and qualityfocused
Computer proficiency word excel outlook
QUALIFICATIONS: A minimum of 5 years of accounts payable experience required Advanced Microsoft Excel skills with experience using formulas/pivot tables, etc. Experience with NetSuite is a plus, requires experience with accounting software Strong ability in managing priorities Strong customer service skills Knowledge of three way matching of purchase orders, packing slips and invoices Ability to perform in a high-growth, fast-paced, collaborative work environment Ideal candidates will have excellent written and verbal communication skills, strong organization skills, thrive in a fast-paced environment and keen attention to details