AAD Support Engineer Account Management and Sync

Primary Skills:

Azure AD Microsoft Identity Management Microsoft Graph API ADFS SSO MFA OAuth token

Role Description:

Need Azure AD Engineer who is passionate in research and provide solutions on Azure AD services. Should have good problemsolving skills. Respond and analyze complex queries of technical and functional nature not in routine and require deviation from standard procedures.

Responsibilities:

1. Engaging directly with Azure developers and IT professionals in forums to answer technical questions and help solving technical problems.

2. Solve highly complex problems involving broad indepth product knowledge or indepth product specialty may include support of additional product line.

3. Providing prompt efficient detailed customeroriented service to customers and developers understands complex cloud scenarios.

4. Adapt response and extensive research as per customer response.

5. Candidate should demonstrate great accountability customer obsession and technical leadership.

6. Actively seeking solutions to customer needs communicating trends to leadership and suggesting innovative solutions. Improving internal efficiency and customer happiness by actively finding opportunities to optimize existing or new processes and tools.

Required Technical Skills:

Proven experience on Azure AD Azure ADFS Azure Authentication Azure AD Connect Azure Identity. Hands on experience in Integrating OnPrem AD with Azure AD. Working experience with Azure MFA SSO Azure AD B2C authentication protocols (OIDC OAuth 2.0 SAML).

Working Conditions:

24/7 support model onsite role with rotational shifts.