System Software Engineer, Graviton Team

Annapurna Labs as part of Amazon is looking for a System Engineer with Software Engineering background to be part of defining shaping and integrating solutions to next generation of our cloud platforms.

We are looking for an exceptional engineer to own the development testing and monitoring of the manufacturing health of Amazon Graviton server products. You will be part of a team integrating new silicon hardware firmware and software into a revolutionary system architecture.

Key job responsibilities
Lead triage debugging and root cause analysis of systems in AWS data centers
Enhance troubleshooting capabilities and drive closure of in-fleet problems
Analyze customer workflows and requirements to provide targeted resolutions
Collaborate with Annapurna Labs monitoring team and root cause teams to improve product quality and reliability in fleet operations
Represent the customer voice by providing fleet operation insights and requirements to Annapurna Labs ASIC design software development QA and architecture teams
Develop and maintain training materials quality documentation and collateral to improve in-fleet operations
Design and implement tools and scripts to support projects and customize solutions based on requirements
Travel as needed approximately 2-4 times per year

- . in Electrical Engineering Computer Engineering or related field
- 8 years of experience as System Engineer; experience working with systems including software firmware and hardware components
- 6 years of experience as a Software Engineer
- Proficiency in scripting languages such as Python or Bash

- Computer architecture knowledge
- High-speed interfaces knowledge and debug capabilities- PCIe Ethernet DDR etc.
- Experience with server (x86 / ARM) design or architecture.
- Experience with operating systems boot loaders networking and remote debugging.

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