Senior Performance Manager

Job Description

Overview

The Senior Performance Manager is responsible for leading performance monitoring and driving operational excellence across metro Operations & Maintenance (O&M) activities. This role focuses on analyzing operational metrics ensuring contractors meet contractual performance requirements and implementing continuous improvement initiatives aligned with the Employers objectives. The position requires extensive experience in performance management particularly within driverless metro systems and the ability to evaluate KPIs identify deviations and ensure corrective measures are effectively implemented. The Senior Performance Manager also plays a key role in planning auditing and reporting performance outcomes while collaborating with stakeholders to enhance overall system efficiency.

Your role

• Lead performance monitoring and evaluation of O&M Contractors against contractual requirements
• Track analyze and report operational performance metrics and KPIs
• Identify deviations from targeted performance levels and recommend corrective actions
• Ensure O&M Contractors propose and implement effective performance improvement measures
• Monitor audit and report on the KPI regime and compliance levels
• Develop performance frameworks dashboards and reporting systems
• Oversee operations planning especially within driverless metro environments
• Conduct performance reviews and audits across all operational areas
• Coordinate with contractors and stakeholders to improve service delivery and efficiency
• Provide data-driven insights to support decision-making and strategic improvements
• Ensure alignment of operational performance with Employers objectives
• Prepare and present performance reports to senior management and stakeholders

About you

• Bachelors degree in Business Administration Operations Management or related field
• Minimum 15 years of experience in performance management or operations
• Strong experience in monitoring and managing KPIs within large infrastructure or railway projects
• Proven experience in driverless metro or automated transit systems
• Strong analytical problem-solving and decision-making skills
• Experience in operations planning and performance improvement strategies
• Ability to evaluate complex performance data and implement corrective actions
• Strong stakeholder management and coordination skills
• Excellent communication presentation and reporting abilities
• Proficiency in performance management tools and data analysis

Rewards & benefits

Explore the rewards and benefits that help you thrive at every stage of your life and your career.

This includes:

• Tax-free salary.
• Life insurance coverage.
• Medical insurance.
• Annual leave balance.
• Company gratuity scheme.
• Discretionary bonus program.
• Annual flight contribution.
• Transportation & housing allowances.
• Employee Wellbeing Program: 24/7 access to specialists in finance legal matters family care personal health fitness and nutrition.

Seize every opportunity to sharpen your skills expand your expertise and be recognized for the impact you make.

About AtkinsRéalis

Were AtkinsRéalis a world-class engineering services and nuclear organization. We connect people data and technology to transform the worlds infrastructure and energy systems. Together with our industry partners and clients and our global team of consultants designers engineers and project managers we can change the world. Were committed to leading our clients across our various end markets to engineer a better future for our planet and its people.

Find out more.

Worker Type

Job Type

At AtkinsRéalis we seek to hire individuals with diverse characteristics backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender ethnic or national origin sexual identity and orientation age religion or disability but enriches itself through these differences.