Senior Customer Portfolio Manager CPM hybrid
ملخص الوظيفة
Job Description Summary
The Senior Customer Portfolio Manager will demonstrate accountability for Project Management/ Planning/ Coordinating activities across multiple CSA sites typically in the context of a production or services project to fulfill a customer order or need according to financial/commercial parameters and ensuring customer satisfaction. Impacts approaches projects and programs in the functional area or affected business organization and ways of working. Impacts quality efficiency and effectiveness of own team. Has significant input into priorities. Guided by professional practices and policies that are shaped by the role. The role require high degree of autonomy requiring high levels of operational judgment and strong level of communicating complex concepts across multiple sites and influencing stakeholders.Job Description
Key Responsibilities
All contract performance related activities typically tied to a customer site. Perform in the role as the interface between the customer and the project team managing the transfer of information and requests ensure strong synergy across multiple sites.
Assure timely resolution of issues and keep the customer advised of the progress of the project and negotiate changes and variations and solutions to any issue arising. Responsible for adherence to contract service operations and performance specifications as well as financial & technical metrics specific to contract. Perform proposal negotiation and contract administration functions on assigned proposals / contracts with minimal supervision Provide support to manager and senior contracts personnel on assigned contracts Function as the liaison for the customer on contract matters
Developing specialized knowledge in their discipline. Serves as best practice/quality resource. Has awareness of latest technical developments in own area. Contributes towards strategy and policy development and ensure delivery within area of responsibility.
Has in-depth knowledge of best practices and how own area integrates with others; ensuring best practices are shared and implemented effectively across multiple sites; has working knowledge of competition and the factors that differentiate them in the market
Uses judgment to make decisions or solve complex tasks or problems in areas of operational/product management manufacturing technology or engineering. Takes new perspective on existing solutions. Uses technical experience and expertise for data analysis to support recommendations. Uses multiple internal and limited external sources outside of own function to arrive at decisions.
Acts as a resource and mentor for colleagues with less experience. May lead small projects with moderate risks and resource requirements. Explains difficult or sensitive information; works to build consensus. Developing persuasion skills required to influence others on topics within field.
Required Qualifications
Bachelors degree in engineering from an accredited university.
Minimum of 5 years of experiences with experience in contract management project management field engineering or repairs.
Experience in working with customer different stakeholders.
Fluent English - written & spoken.
Desired Characteristics
Profit & Loss (P&L) leadership experience which includes short and long-term business planning.
Contract negotiations experience contractual services (CSA) experience is preferred.
Gas Power experience is a plus.
Ability to communicate effectively at all levels of the customers and GEs organizations.
Experience in developing and maintaining customer relationships.
Team leader in a dynamic energetic and proactive.
The preferred candidates will be from ITR services team in KSAB.
Additional Information
Relocation Assistance Provided: No
Required Experience:
Manager
عن الشركة
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